Service NSW uses APIs to deliver secure services quickly

Service NSW Digitizes and Secures State Services with Flexible API Solution


Service NSW provides citizens with access to more than 970 New South Wales government services, but they needed a way to provide a secure, seamless customer experience across multiple processes and platforms.

This case study explores how Service NSW became a leader in delivering secure, federated identity digital services underpinned by APIs. Discover how they built an API gateway that enabled them to:

  • Offer secure access across information, apps, and services
  • Create a developer portal to encourage new uses of API-exposed services
  • Transform transaction-centric services into customer-centric services
  • Improve API management and security
  • And more 
CA Technologies
05 Dec 2017
31 Dec 2016
4 Page(s)
Case Study
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