Case Study: How Red Hat implemented a CX platform to reduce complexity

Case Study: How Red Hat Software Implemented a CX Platform to Connect Global Support in the Cloud

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In this case study, learn how Red Hat Software, a leading global provider of open source software tools, implemented a customer experience platform to:

  • Improve CX
  • Reduce call times
  • Optimize resources
  • Shed business disruption
    Reduce complexity caused by legacy systems 
Vendor:
Genesys
Posted:
22 Sep 2017
Published:
22 Sep 2017
Format:
PDF
Length:
3 Page(s)
Type:
Case Study
Language:
English
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