15 CX initiates that you can implement
15 Steps (And More) to Improve the Customer Experience
There are many methods for improving the customer experience (CX) – some complex and costly, others relatively simple and inexpensive.
But how do you know what's right for your organization? Where should you start?
Our expert guide provides a list of CX initiatives any company can implement. Here’s what’s inside:
• 15 steps to improve the CX
• What proactive customer service can do for your business
• How to use social CRM tools to your advantage