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7 Steps for Delivering Next-Generation Digital Customer Service

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According to Altimeter Group, 88% of businesses are currently undergoing a digital transformation, and 42% are investing in new digital channels to more effectively serve clients.

That means that companies understand the urgent need to create engaging digital experiences.

  • Discover the current challenges of customer service
  • Learn 7 steps to delivering next-gen digital customer service
Vendor:
Genesys
Posted:
14 Sep 2017
Published:
14 Sep 2017
Format:
PDF
Length:
14 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.