Comparing CRM vendors in 5 key areas

Pega vs. Salesforce for Customer Service

Cover

You need find a balance between meeting your customer demands, increasing employee productivity, and managing costs. How can you strike this critical balance, now and in the future?

This white paper evaluates two CRM vendors so you can find the right match to drive great customer service experiences and meet your enterprise requirements. Learn how they compare in 5 key areas, including:

  • Connecting the end-to-end customer journey
  • Anticipating customer needs
  • Delivering long-term value
  • Plus 2 more
Vendor:
Pegasystems
Posted:
11 Mar 2016
Published:
11 Mar 2016
Format:
PDF
Length:
11 Page(s)
Type:
White Paper
Language:
English
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