E-guide: Why configuration management, IT asset management must be integrated
The Benefits of ITSM Principles
Organizations need to track the individual components of their IT services (IT asset management) while at the same time protect the integrity of these IT services (configuration management). Both processes have numerous touch points, but one can’t substitute for the other.
In this expert e-guide, examine the various benefits that an ITSM (IT service management) approach can provide an organization. Additionally, learn advice on how to integrate configuration management and IT asset management to optimize benefits and improve performance.