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This link provides a free 30 day trial of N-able’s advanced help desk management solution, which features the following capabilities:

  • Dashboards and reporting: Easily monitor help desk performance with a graphical dashboard, which keeps you informed so you can tweak operations to close tickets faster and reduce wait times
  • Ticket assignment and escalation: Configure how tickets should be assigned and when they should be escalated
  • Notification of ticket progress: Automatically notify customers at different stages of a ticket
  • Portal and knowledge base: Save time, money, and overhead by enabling end users to resolve known IT problems
  • And more

Don’t miss this opportunity to test these features and learn how this help desk software can handle tickets so you can focus on helping customers.

Vendor:
Solarwinds N-able
Posted:
Feb 8, 2021
Premiered:
Jun 9, 2014
Format:
Multimedia
Type:
Software Demo

This resource is no longer available.

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