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Printer downtime that interrupts staff workflow is not simply a nuisance, it’s a problem. For hospitals, that problem is unacceptable. Chris Downs, VP of Information Services at Cancer Treatment Centers of America acknowledges that every cog in the wheel matters, and a printer out of service can bring a hospital to a standstill.
Access this case study of Cancer Treatment Centers of America as they turned to a managed print services (MPS) system to deliver a reliable print infrastructure to support its exemplary patient care. Inside, learn about the “aha” moment when they realized it was not solely a printer problem, but a service problem that stood in their way.