Microsoft Dynamics CRM Release Preview Guide
To be successful, today's businesses must be able to market smarter, sell effectively, and provide responsive customer service from anywhere, at any time, and through any channel. Unfortunately, traditional customer relationship management (CRM) tools won't give you the insight and agility you need to make that happen.
In this resource, learn about a family of CRM applications that can help you deliver engaging, differentiating customer experiences with marketing, sales, and service capabilities. View now to explore the wide variety of tools available in this CRM suite, including:
- Lead lifecycle management
- Real-time access to customer and company information
- Social monitoring and listening
- Multi-channel portals
- And more