Genuine parts save the day for a government finance agency

Genuine parts save the day for a government finance agency

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An organization was experiencing several disk drive failures, causing the loss of an entire month of customer data and damaging their business reputation. Once HP took over the contract from the Unauthorized Service Provider the organization had  been working with and attempted to solve their problem, it was discovered that the drives were not genuine HP parts.

Read through this concise case study to find out how HP resolved the issue.

Vendor:
Hewlett Packard Enterprise
Posted:
12 Mar 2014
Published:
31 Jan 2014
Format:
PDF
Length:
2 Page(s)
Type:
Case Study
Language:
English
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