This resource is no longer available
With social media channels becoming more and more prevalent, businesses have a real opportunity to gain business value from properly collected, grouped, and analyzed social data.
With proper social media data management, businesses will be able to collect consumer information that will ultimately allow them to drive innovation with enhanced customer satisfaction, loyalty, and more.
Ask yourself, do you know what it takes to become a social business?
Access the following webcast to uncover the tools and techniques necessary to become a successful social business and how to use these strategies to turn social data into the actionable insight you need to be competitive.
- Vendor:
- IBM
- Premiered:
- Jan 9, 2014
- Format:
- Video
- Type:
- Webcast
