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Although government agencies have the goal of providing cost-effective and efficient services and high levels of accountability, many are still challenged by limited resources and aging technology.


Nucleus found government organizations adopting Microsoft Dynamics CRM were able to take advantage of the configurable nature of the application, cloud delivery options, and prebuilt industry functionality to drive greater productivity, reduced administrative and IT overhead, increased visibility and accountability, and improved citizen and constituent services.


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Nucleus Research is a leading provider of investigative information technology research and advisory services. Its analysts deliver insight and guidance to help clients make the best decisions. Advising both suppliers of technology and the organisations that use technology, Nucleus Research specialises in uncovering information that no one else can provide.

Feb 8, 2021
Oct 1, 2013
Analyst Report

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