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By Louella Fernandes and Clive Longbottom
The managed print services (MPS) market is evolving from the core services of device consolidation and optimisation to one that favours long-term business improvement. As enterprises move to next generation MPS contracts, they are increasingly looking to drive further cost savings and productivity improvements.
Digitisation of paper workflows and industry-specific solutions are key differentiators, with leading providers now offering a wealth of business process optimisation capabilities.
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