This resource is no longer available

Cover Image

 

 

Genesys Connect is a native Salesforce.com application that integrates contact center capabilities with the Salesforce Service Cloud. Nucleus found that companies adopting Genesys Connect could leverage their Salesforce skills and licenses while gaining enterprise grade contact center technologies, driving increased flexibility, productivity, and improved customer service at a significantly lower cost. This Guidebook explores how companies can use technologies such as Genesys Connect to deliver more value from their Service Cloud investment.

 

Click on the button to download this report

 

 

Vendor:
ComputerWeekly.com
Posted:
Feb 8, 2021
Published:
Mar 11, 2013
Format:
PDF
Type:
Analyst Report

This resource is no longer available.