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CW Special report on Capita

Cover

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Capita is a BPO firm that focuses heavily on the UK market. It has won high-profile contracts to run London���s congestion charging scheme, to provide pay and pensions services for the Metropolitan Police, and to administer life insurance policies for Axa Insurance.

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With annual revenues now exceeding ��2.7bn, it has become a linchpin in public sector outsourcing, which makes up 50% of its revenues.

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Historically, Capita���s growth has been through acquisition. The company���s big challenge is to transfer that growth once again to organic expansion, bolstering its revenues by building its business, rather than simply purchasing others.

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This special seven-page report from Computer Weekly analyses the challenges facing Capita, its financial performance, the services it offers, its place in the IT market and its future strategy.

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Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.

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Vendor:
ComputerWeekly.com
Posted:
Feb 8, 2021
Published:
Apr 23, 2012
Format:
PDF
Type:
IT Briefing

This resource is no longer available.