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After expansive business growth, Brady Corporation, a world leader in identifications solutions, found that they had more fax orders than they could effectively manage. In order to get a handle on their increased number of orders, they needed to find a way to consolidate their fax technology. What they found was an Infrastructure-as-a-Service (IaaS) platform that could be integrated with their existing SAP enterprise resource planning (ERP) system.

Read this case study to learn how this fax service enabled all fax orders to be captured in SAP transactions and tracked by image and order number. By implementing this system, Brady was able to save over $100,000 in infrastructure costs, save 9 hours per day in customer service, and increase productivity by 155 orders per day. Access this resource and learn how you can achieve similar benefits in your organization.

Vendor:

Esker Inc.

Posted:

Feb 8, 2021

Published:

Jul 10, 2013

Format:

PDF

Type:

Case Study