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Global lessons in eHealth implementation


Accelerating innovation: the power of the crowd


The case for eHealth has never been more compelling yet its performance globally has never been more mixed.


This research from KPMG, which covers many executives working across many different countries, points to successful examples of both the conceptualization and execution of value adding eHealth initiatives.


Few would argue over the power technology will have to help solve the many challenges now facing healthcare. Yet, around the world, there has been a largely inconsistent approach to eHealth.


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Many jurisdictions are either developing or implementing large scale change programs, the likes of which have not been seen in healthcare for the last hundred years.


While some projects have ultimately been successful, more often they have lost momentum after the pilot phase, collapsed under their own complexity, or become irredeemable thanks to spiraling implementation costs.


Recently both the Netherlands and the UK have scaled back their eHealth initiatives, reflecting the significant challenges faced by some of the larger, government-led programs.



  • Three concepts for sustainable eHealth
  • Case study: Kaiser Permanente and the Care Connectivity Consortium (CCC)
  • Case study: Denmark: 11
  • Case study: UK Department of Health: Whole System Demonstrator (WSD) program
  • Accelerating eHealth implementation: get the basics right
  • Case Study: United Kingdom: National Programme for IT in the National Health Service (NPFIT)
  • Case Study: Australia: National eHealth Transition Authority (NEHTA)
  • Case Study: Singapore: National EHR system 23Harness health professionals
  • Case Study: United States: Veterans Health Information Systems and Technology Architecture (VistA)
  • Case Study: Manitoba, Canada: Computerized Provider Order Entry (CPOE) 30Conclusion 32
  • The eHealth diagnostic test


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KPMG is a leading provider of professional services in Ireland. We work with clients in all sectors of Irish business, providing a range of Audit, Tax and Advisory services.

Feb 8, 2021
Apr 2, 2012
Journal Article

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