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Understanding service-level agreements and how they pertain to cloud service offerings is essential when managing IT costs. In this expert guide, our editors examine SLAs in the era of cloud computing to help readers understand their use and a comprehensive analysis on drafting a proper SLA (service level agreement) for your business needs,

Vendor:

Kaseya International Limited

Posted:

Feb 8, 2021

Published:

Sep 13, 2011

Format:

PDF

Type:

eGuide