Presentation Transcript: Defend IT, Delight Users and Launch BSM with Network and User Service Alignment
How can you ensure that the performance level of your organization’s end-user applications meets the needs of your customers? With today’s web-driven business focus, IT applications represent the foundation of your entire business.
User service alignment ensures that IT is proactively monitoring the availability and performance of your end user experience across the entire IT enterprise. Through this presentation transcript, learn about:
- The business imperative for User Service Alignment
- The limitations of traditional network monitoring tools
- The link between user service alignment and application performance management
- Why User Service Alignment is the natural starting point for achieving true BSM