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Companies are trying to improve efficiencies and performance of many day-to-day and real-time activities, such as customer interactions, finance and accounting processes, transportation/shipping, sales activity, manufacturing, inventory management, Business Activity Monitoring (BAM), and marketing. This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.

Read this Aberdeen Report for informative steps on how to enhance your organization's operational performance.