Keep Your Hard Drive

No one likes the thought of a failed hard drive, especially in a world where sensitive data on that hard drive could be at increased risk of exploitation. New and sophisticated data recovery technologies have made enormous amounts of confidential information vulnerable, even on malfunctioning drives. In addition, national security issues and data privacy regulations dictate greater-than-ever attention to security measures. Maintaining data security has become a paramount concern.

As a result, many companies now choose to retain possession of their failed hard drives instead of returning them to the manufacturer during replacement, a procedure that can conflict with many standard warranty agreements. The Keep Your Hard Drive service1 puts Dell customers - from small businesses to large public companies and government agencies - in complete control of their data and hard drive disposal, while preserving all the benefits of the Dell Limited Warranty on Failed Hard Drives. Normally, customers are required to return the drive (still covered by Limited Warranty) to Dell when receiving replacements at no additional charge. The Keep Your Hard Drive service waives that requirement, allowing for maximum data control, security and disposal options.

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