Business Service Management - ASG's Business Service Platform (BSP)
Business Service Management (BSM) solutions can effectively be defined as the fusion of IT and business needs. Successfully employed, they will empower IT with the necessary tools to increase overall business value. By prioritizing business services based on impact and proactively managing those services, BSM ensures that IT objectives are identical to overall enterprise objectives. Quite simply, the ultimate result will be customer satisfaction, increased revenue, reduced risk, and lower costs. ASG's Business Service Platform (BSP) is a solution for companies that want to manage their underlying technology and ensure that their IT infrastructure enhances business performance. ASG's BSP further advances the concept of Business Service Management (BSM) software by using a sophisticated engine to collect information on IT assets and relates those assets to overall business services.