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  • Time to Rethink the IT Stack

    Sponsored by: ComputerWeekly.com

    In this report Ovum calls for a rethink of the traditional IT technology stack, to ensure better interoperability and adaptability.

  • Ovum: The changing face of multi-national mobility

    Sponsored by: ComputerWeekly.com

    Many multinational corporations (MNCs) aim to have a more centralized and unified approach to mobility, which they see as an essential component of their unified communications (UC) and broader ICT strategies.

  • Ovum: CIO trends for 2011

    Sponsored by: ComputerWeekly.com

    The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage.

  • Ovum: Security trends to watch in 2011

    Sponsored by: ComputerWeekly.com

    Security needs are growing fast. Businesses are facing a large-scale and well-resourced criminal network intent on defrauding them and their customers. On top of this there is the growing threat of cyber espionage, and the need to meet ever more stringent compliance benchmarks.

  • Hosted Contact Center and On-Premises Centers Demystified

    Sponsored by: Genesys

    Choosing between an on-premises or a hosted contact center isn't easy, and unfortunately, this decision is further complicated by misconceptions about the differences between the two and what "hosted" and "on-premises" mean. This expert e-guide aims to clarify those definitions and set straight the misconceptions.

  • IPV6 Transition – Why the rush ?

    Sponsored by: ComputerWeekly.com

    This report from Ovum warns that enterprises need to recognise that they will need to move to IPv6, even if they have IPv4 addresses available. They should treat IPv6 like any other disaster recovery plan.

  • Ovum: Business tips for using SMS and web chat

    Sponsored by: ComputerWeekly.com

    Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.

  • Ovum briefing: The cloud computing strategies of major telcos

    Sponsored by: ComputerWeekly.com

    The major global telcos have led the competitive march from telecoms into cloud computing, and are now widely seen as credible players in cloud computing services including infrastructure-as-a-service (IaaS).

  • Ovum: Cloud Computing - 10 tips for IT departments and suppliers

    Sponsored by: ComputerWeekly.com

    10 tips for successful cloud computing provided by Ovum.

  • Presentation Transcript: Buying Your BI Solution from Your ERP Vendor: Strategic Business Enabler or IT Convenience?

    Sponsored by: IBM

    This presentation transcript explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision.

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