IT Services White Papers
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Maximize Uptime of Mission Critical IT Environments
Sponsored by: Oracle CorporationAccess this resource today to discover how Oracle Advanced Monitoring and Resolution enables you to deliver quality IT services and high system performance that your business demands with the least risk of downtime. Discover how you can reduce risks and make IT operations costs predictable.
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Be a multi-sourced IT services broker
Sponsored by: Hewlett-Packard CompanyThis white paper explores how CIOs can take advantage of a cloud-enabled, multi-vendor approach to IT service delivery, and offers guidance on how to buy and integrate these IT services to gain the most value for your business.
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Get Certified - Avaya Communication Manager
Sponsored by: Global KnowledgeThe Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.
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10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition
Sponsored by: Global KnowledgeThere are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.
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Insight Public Sector And Education
Sponsored by: Insight Public Sector and SymantecRead this exclusive resource to uncover a leading IT service provider that can help your educational institution meet the changing demands of your unique IT environment.
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VNTT creates climate of business innovation with IBM cloud solution
Sponsored by: IBMFollow one organization as they launch their cloud service platform built on the latest IBM system software and blade servers for cost-effective, efficient delivery of cloud services.
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Accelerating business service delivery through platform automation
Sponsored by: Hewlett-Packard CompanyIf you're looking to improve your delivery of business services or your business-critical applications, you know that automation can help you achieve this goal. This informative white paper details how you can automate all necessary technologies to improve business services using a Database and Middleware Automation (DMA) software.
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SmartCloud Control Desk: IBM Consolidates and Advances Its IT Service Management Offerings
Sponsored by: IBMThis EMA analyst report explores the latest service management tools and technologies and examines the influence of the cloud, convergence and consumerization on the ITSM market.
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6 Keys to Expand Your Revenue Opportunities: BDR Designed for SMBs
Sponsored by: Datto, Inc.This paper outlines how Datto ALTO can expand an MSP's customer base and revenue growth with a BDR that addresses the unique needs of small business, from features to price. Read this paper to learn the 6 keys to expand your business with untapped small business market.
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SMB Case Study: Private Cloud Infrastructure Fosters Agility, Drives Business
Sponsored by: VMware, Inc.Hear from CIO of Seven Corners Inc., George Reed, as he shares his cloud success story. Follow this organization as they implement their cloud initiatives to gain real-world advice for effectively deploying the cloud.
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Seven Steps to Next-Gen Managed IT Services Success
Sponsored by: N-able TechnologiesReview the seven steps for developing innovative, next-gen managed IT services. Learn how to rethink and redesign your business model to leverage emerging technologies, enhance service offerings and grow your managed service business.
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Trends in Managed Services Operations
Sponsored by: N-able TechnologiesExplore this MSP research report to gain a better understanding of the key trends in the managed service industry, the core business challenges for MSPs and the latest software tools that can help you enhance service offerings and customer satisfaction.
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A guide on how to select an ITSM Software Solution in 2013
Sponsored by: Flycast PartnersThis white paper is an essential resource for companies that are evaluating or investing in service desk software.
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The Business Value of the HP Proactive Insight Experience
Sponsored by: HP IndiaCheck out this resource that presents next-generation technologies that can help you to optimize IT operations in complex environments.
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Transformation of IT Operations: Realizing IT as a Service through Comprehensive Cloud Services
Sponsored by: Tier 3Forward-thinking IT departments are working together with cloud providers to integrate PaaS and IaaS models for a next-gen IT as a Service strategy. Realize the advantages of this unified cloud approach and learn about an advanced platform for deploying ITaaS environments.
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Transcript: The Changing Role of the CIO
Sponsored by: Hewlett-Packard CompanyThis presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
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The Total Economic Impact™ Of Okta On‐Demand Identity And Access Management Service
Sponsored by: OktaRead this whitepaper to discover Forrester Research's take on one particular identity and access management solution that is helping organizations achieve higher productivity and better security.
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An introduction to IT Management as a Service (ITMaaS)
Sponsored by: CA NimsoftThis white paper offers a simple, unified, IT Management as a Service (ITMaaS) solution from CA Nimsoft that could help your business tackle traditional and unprecedented IT challenges. Click to learn more about the benefits of choosing an ITMaaS solution and the tools you can acquire from this approach.
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3 Common Pitfalls to SLM—And How to Avoid Them
Sponsored by: CA NimsoftAccess this essential resource to uncover the three major pitfalls in service level management and detailed advice for avoiding these roadblocks when deploying and managing your cloud services.
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Bursting with HP CloudSystem
Sponsored by: HP & Intel®Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more!
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Cloud Monitoring and Service Management: Maximizing IT services and investments
Sponsored by: CA NimsoftThis white paper defines today's cloud market and reviews a cloud implementation roadmap to help guide you in adoption process. Learn more about advanced approaches for leveraging cloud monitoring and service management through IT management-as-a-Service and its impact on the IT department.
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Succeed in the cloud with service lifecycle management
Sponsored by: Hewlett-Packard CompanyThis paper shows that by accelerating the adoption and widening the footprint of service lifecycle management, IT can turn cloud into an opportunity to transition smoothly into a new world of hybrid delivery. It also presents five actions senior IT management can take to expedite this transition with minimal risk and disruption.
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Cloud Computing for CIOs: Getting Inside the Mind of Your CFO
Sponsored by: HP & Intel®Making business decisions for cloud computing is no longer strictly an IT function, more and more CFOs are now getting involved in the planning and application. Check out this white paper to see how combining organizational forces will add real business value to your organization.
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The Value of ITIL® Certification
Sponsored by: Global KnowledgeThis white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.
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How Private Cloud Can Maximize IT Services
Sponsored by: Dell and VMwareThis cloud e-guide offers expert advice on the key differences to consider when weighing public and private cloud models as well as discusses the benefits a private cloud environment can offer your business to maximize IT services.
