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Business Management White Papers

  • Building a Self-Service Portal to Serve B2B Customers

    Sponsored by: ServiceNow

    In this case study, Automic Software, a business automation company, wanted to use service automation to create an engaging, responsive experience for its own customers. Read on to learn how they was able to achieve these goals and improve their customer service and saw increased productivity from their technical support team.

  • Computer Weekly – 19 December 2017: Navigating through digital change

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, IT leaders share the lessons learned and discuss best practice in digital transformation. We find out how SAP is addressing customer concerns about its indirect licensing policies. And we assess whether SME IT suppliers are making headway in selling to government CIOs. Read the issue now.

  • AI: Beyond the hype

    Sponsored by: ComputerWeekly.com

    Artificial Intelligence is red hot. But what lies beyond the hype? Once it was big data, then cloud, now it is artificial intelligence, and that sub-set of it which is machine learning, that's generating more heat than light. Is there business value here?

  • Overview: Red Hat's Cloudforms Cloud Management Platform

    Sponsored by: Red Hat

    According to IDC, 74% of organizations expect to buy new management solutions to support open hybrid clouds and next-gen application architectures. Learn about Red Hat's Cloudforms cloud management platform, and how it can help your business develop apps faster, improve operational IT efficiency, and more.

  • Computer Weekly – 17 October 2017: Microsoft CEO Satya Nadella on empathy and innovation

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, Microsoft CEO Satya Nadella explains why he has made empathy a key part of technology innovation. We examine the latest news in the ongoing debate over the tax status of IT contractors in the public sector. And we ask if an emphasis on creativity will help attract more young people to work in IT. Read the issue now.

  • The Business Advantage of Cloud-Based Business Management Software

    Sponsored by: Oracle NetSuite

    Explore the potential benefits of cloud-based business software – from data aggregation and democratized access to ease of implementation and cost savings. Plus, learn about Oracle's cloud-based NetSuite and how it performs in terms of business process automation and delivering memorable CX.

  • Companies tap streaming analytics tools for real-time business view

    Sponsored by: SearchBusinessAnalytics

    In this handbook, uncover how companies are looking to tap into real-time analytics to help speed up the business decision-making process.

  • Computer Weekly:Global Ransomware Attack Could Be a Security Wake-Up Call

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we look at the global WannaCry ransomware attack that spread over 150 countries – will it be the wake-up call to take cyber security seriously? Also, find out how Moscow is leading the way in smart city digitisation. And our latest buyer's guide examines customer experience management.

  • The gender pay gap

    Sponsored by: ComputerWeekly.com

    This survey of 1,000 UK workers by CV-Library found that the pay gap is still a concern for professionals working in the UK.

  • Deloitte Tech Trends 2017

    Sponsored by: ComputerWeekly.com

    Deloitte's annual Tech Trends report identifies the critical developments that are likely to disrupt UK and global businesses in the next 18 to 24 months

  • Cloud ERP: Emerging As A Replacement To On-Premise

    Sponsored by: Sage Software

    Today, businesses of all sizes and industries are accessing core enterprise applications via the cloud. Since ERP is the most important suite of software applications for many businesses, it makes sense that this, too, is making the move to the cloud. Learn about the journey to cloud ERP, and what this shift spells for your business.

  • ERP Checklist: Compare Enterprise Business Management Technology

    Sponsored by: Sage Software

    The right ERP business management software can give your finance team a holistic view of business — increasing productivity and helping accelerate compliance, integration and growth with better insight to costs and margin. Discover a checklist that will help you decide whether your ERP technology is best for your business.

  • 7 Ways To Improve Inventory Management

    Sponsored by: Sage Software

    For many businesses, inventory management is mission critical. Ensuring stock levels without tying up excessive capital might sound easy. But with a myriad of potential problems, it can be a major challenge. Discover 7 ways to improve your inventory management using business management technology.

  • 2017 IT Priorities in the Nordics

    Sponsored by: ComputerWeekly.com

    Benchmark your IT spending plans with our in-depth study of IT spending priorities in the Nordics.

  • Ford Motor Company: analysing warranty performance to reduce costs

    Sponsored by: ComputerWeekly.com

    This chapter from a book by Gerald Cohen, president and CEO of Information Builders, and Rado Kotorov, chief innovation officer at the same company, explores how Ford analysed warranty performance to reduce costs.

  • CIO and leadership survey 2017

    Sponsored by: ComputerWeekly.com

    This survey of 80 CIOs and IT leaders by Coeus Consulting shows the technology and financial trends facing IT leaders and businesses.

  • How BSN Sports Ensured Collaboration with Cloud-based Communication

    Sponsored by: Mitel Networks Limited

    Access this case study to find out how Mitel helped BSN Sports enable its employees to coordinate and collaborate from diverse locations with effective cloud-based communications solutions.

  • Empowering Digital Workplaces

    Sponsored by: Ricoh - HarveyDavid

    Due to the constant influx of new technologies, 38% of employees think that their futures lie in a new job that doesn't even exist yet. Access this report to learn how to leverage this mindset, adapt in rapidly changing times, and ease the incorporation of new technologies.

  • The IoT business model: Reduce inefficiencies, make money with IoT

    Sponsored by: SearchCIO

    The internet of things could revolutionize modern business models, but the quest to make money with IoT requires a major investment in IT resources.

  • The Subscription Economy Index Research Report: Which Industries Thrive in the Subscription Economy?

    Sponsored by: Zuora, Inc

    In this Zuora Subscription Economy Index (SEI) research study, learn about how subscription-based business sales have grown, SEI vs. American GDP growth, market trends, top business growth leaders by model, and much more.

  • MicroScope September Ezine

    Sponsored by: MicroScope

    For many, the looming Brexit has stalled IT purchasing all together. But what can your organisation do to counteract this and navigate the complicated matter better than your peers? What does it mean for your employees? Take a look at this article of MicroScope for more information on Brexit's effect on the IT industry.

  • Planning for an IoT Enabled Future

    Sponsored by: ServiceMax by GE Digital

    Click into this guide to learn how IoT is shaking up both service management and field services to varying degrees, and learn how you can prepare your digital transformation strategy for an IoT connected future.

  • Artificial intelligence creeps into business applications

    Sponsored by: SearchDataManagement

    Uncover how artificial intelligence apps and explore how AI, ironically, makes human resources more human. Plus, learn about the many options available to mine valuable customer insights from big data, how chatbots are sales and customer service, and more.

  • Digital Turning Point: Turning Reluctant Channel Partners into Agents of Change

    Sponsored by: MicroScope

    Digital transformation is more than a marketing pitch, it's a step forward into the next generation of channel partnership. Access this channel analysis e-zine to learn how to turn your reluctant channel partners into agents of change.

  • How Cloud Providers Bridge the Gap Between IT and the rest of the Enterprise

    Sponsored by: VMWare and CenturyLink

    While 95% of C-level executives have a 5-year cloud strategy, only 38% have integrated their business and cloud computing strategies. Access this e-guide to get advice from four expert cloud service providers, as well as three considerations to improve your cloud orchestration toolbox.

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