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  • The Time Is Now: Workforce Optimization Becomes Reality for the Small-to-Medium Sized Contact Center

    Sponsored by: Calabrio, Inc.

    This resource describes how workforce optimization (WFO) technologies are transforming contact centers in small to midsize businesses (SMBs).

  • Big Data: Operationalizing the Buzz

    Sponsored by: Actian Corporation

    This comprehensive report explores the findings of a survey of 259 business and technology stakeholders regarding big data trends and the technologies and tactics that are fueling big data success.

  • Actian's Big Data 2.0 Customer Successes

    Sponsored by: Actian Corporation

    This resource explores how businesses big and small are navigating the challenges of a big data 2.0 world, and explains how predictive analytics can turn big data into business value.

  • Using Creativity and Data Analytics to Drive Corporate Strategy

    Sponsored by: Concur Technologies

    This expert e-guide explores why creativity is becoming a critical skill for finance professionals, and offers key recommendations from a leading CFO to help you successfully move forward.

  • Unlock the Power of Microsoft SQL Server 2014

    Sponsored by: Global Knowledge

    This technical resource examines three key new features of SQL Server 2014 that deliver mission-critical performance, faster data insights, and migration of data to the cloud.

  • Three Tips for Measuring Voice in the Sea of Big Data

    Sponsored by: Calabrio, Inc.

    This resource explores why the contact center has remained a highly untapped source of customer insight, explains how recent advances are giving organizations the power to analyze voice interactions, and counts down three essential success factors that you should consider.

  • Computer Weekly – 1 April 2014: Where next for the NHS Care.data programme?

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, healthcare IT experts talk about the next steps for the controversial NHS Care.data plan to create a database of medical records. Is Moore's Law running out? We hear about the future of processor technology. And our latest buyer's guide looks at how data analytics can improve IT security. Read the issue now.

  • CRM Data Analytics Features

    Sponsored by: Indicee

    This expert eGuide discusses how today's CRM data analytics capabilities go beyond the data points collected concerning the number of email messages sent to customers and the number of calls and quotes.

  • Modernizing Finance with Oracle Financials Cloud

    Sponsored by: Oracle Corporation

    This resource introduces Oracle Financials Cloud as the key to unlocking financial management success. Read on to learn how a cloud-based financial approach can give you the power to improve efficiencies, reduce costs, and more.

  • Best Practices in Customer Experience Management

    Sponsored by: IBM

    In this e-guide from the experts at SearchCRM.com, find out why social media has become a powerful tool for customer experience management (CEM), and discover what you can do to drive social media success.

  • 6 Must-Haves for Modern Financial Management Systems

    Sponsored by: Workday

    The financial system you are running today can likely trace its heritage back to the 80s and 90s. The needs of finance organizations have changed dramatically. If you're considering a new financial management system, read the whitepaper to learn the six must-haves it must include.

  • eBook: The CFO's Guide to Big Data

    Sponsored by: Workday

    Big data can be confusing. Especially when it comes to finance. But, it can also give you a huge competitive advantage. Read the eBook to get clear-cut answers on what big data really is and why it should be so important to you and your finance organization.

  • A Computer Weekly buyer's guide to data management

    Sponsored by: TechTarget

    A data management platform is a centralised computing system for collecting, integrating and managing large sets of structured and unstructured data from disparate sources. In this guide, Computer Weekly looks at the benefits of data management tools and methods of analysing the stored data, and innovative examples of how this data is being used.

  • Big Data in Motion

    Sponsored by: SearchCIO.com

    When large information sets are in transit, bottlenecks inevitably occur. CIOs must overcome these obstacles in order to extract real value from their data. In this SearchCIO handbook, we confront the obstacles posed by big data in motion.

  • What to Do, What Not to Do in Enterprise Data Governance

    Sponsored by: SearchDataManagement

    This three-part guide, written for IT and data management professionals as well as business executives, will provide readers with tips and advice on how to avoid the missteps that can lead to enterprise data governance failures.

  • Big Data Challenges and Pitfalls

    Sponsored by: IBM

    This expert e-guide from SearchDataManagement.com walks you through the key challenges and common pitfalls of big data and offers advice to help you conquer these issues.

  • Big Data Buying Decisions Call for Open Eyes and Minds

    Sponsored by: SearchBusinessAnalytics

    Organizations are wising up to the business benefits of big data initiatives. In doing so, they have realized that business acumen is the cure for ailing big data plans.

  • Six critical best practices to gain insight with Workforce Analytics

    Sponsored by: SuccessFactors

    This resource counts down six HR best practices for using workforce analytics to deliver insights. Read on to learn how workforce analytics can help you hire the right talent, determine when to train or promote employees, and more.

  • Core HR: The Foundation for Business Alignment

    Sponsored by: SuccessFactors

    This research brief examines the challenges facing HR, and details how to lay the technology foundation to support successful core HR service delivery.

  • Analyst Report: The User Administration and Provisioning Market

    Sponsored by: Dell Software

    This Magic Quadrant report from the independent analysts at Gartner, Inc. focuses on the leading vendors and offerings in the User Administration and Provisioning (UAP) market. Read on to uncover the strengths and weaknesses of 16 UAP providers.

  • Bridging the Gap Between Big Iron & Big Data

    Sponsored by: Syncsort

    Overcome the four biggest challenges of moving mainframe data to Hadoop: data integration, skills and expertise, security, and escalating costs.

  • 5 Steps to Offload Your Data Warehouse With Hadoop

    Sponsored by: Syncsort

    This guide offers expert advice to help you get started with offloading your EDW to Hadoop. Follow these 5 steps to overcome some of the biggest challenges & learn best practices for freeing up your EDW to do the work it was meant to do: provide the insights you need through high-performance analytics and fast user queries.

  • Analytics across the ecosystem

    Sponsored by: ComputerWeekly.com

    Analytics is a key enabler for life sciences and healthcare organizations to create better outcomes for patients, customers and other stakeholders across the entire healthcare ecosystem, according to this research from IBM.

  • Rising to the Challenge—Achieving Real-time Visibility across the Organization

    Sponsored by: NetSuite

    This report explores how outdated, unintegrated information systems are preventing effective financial management and analytics, and describes how you can achieve real-time visibility across your organization.

  • Is Your Big Data Solution Production-Ready?

    Sponsored by: CenturyLink Technology Solutions

    This resource evaluates the adoption of enterprise-wide, production-ready big data tools using market data from Forrester Research and a custom study from CenturyLink Technology Solutions.

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