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  • The 5 Levels of IT Service Optimization Maturity

    Sponsored by: TeamQuest Corporation

    This webcast explores the 5 levels of IT service optimization maturity and how that affects business outcomes.

  • Bridging Telecom and the web

    Sponsored by: Alcatel-Lucent

    This informative webcast examines an application solution that leverages the full power of the IMS to deliver telecom capabilities as a web service. Tune in and find out how this can help your organization significantly improve productivity and efficiency.

  • Achieving Actionable Insights from IT Operations Big Data

    Sponsored by: IBM

    IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.

  • Hybrid ITSM: Because having one option isn't an option

    Sponsored by: FrontRange Solutions Inc.

    This interactive resource discusses how you can make your business more efficient, compliant, and secured with the help of a hybrid IT service management solution.

  • One-Stop Shop: Best Practices to Streamline your Service Desk

    Sponsored by: Nimsoft, Inc.

    Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.

  • Harnessing the Power of Unified IT Monitoring

    Sponsored by: CA Technologies.

    This informative video details how technology can help you advance IT and your organization to help keep customers coming back.

  • Cloud Infrastructure for The Real World

    Sponsored by: Red Hat

    This video details the changed cloud computing is causing in IT management and service delivery and offers a solution to help your organization keep up.

  • Compucom and Intel vPro Out of the Box Innovation

    Sponsored by: Intel

    Compucom, provider of IT solutions to Fortune 1000 companies, describes how Intel innovation has taken Compucoms business to another level.

  • Fixed-Mobile Convergence 101

    Sponsored by: Orange Business Services

    Tune in to this podcast now to learn why fixed-mobile convergence is a white hot topic today. Hear from an industry expert as he discusses benefits, key recommendations and why you should implement now.

  • Get Cost Visibility and Chargeback for Your Cloud Services

    Sponsored by: Hewlett-Packard Company

    This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.

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