ComputerWeekly.com Research Library

Powered by Bitpipe.com

CRMMultimedia

  • Personalized Marketing Campaigns for Every Customer

    Sponsored by: SDL

    You need to create personalized, relevant, insight-driven, and timely marketing campaigns to successfully engage your customers. Find out how to do just that in this brief video, where you'll learn about a technology that enables you to create customized marketing campaigns that reach customers through a variety of devices and channels

  • The First Mile - Business Critical Real Time Customer Interactions

    Sponsored by: Kofax, Inc.

    In this age of the empowered customer, companies are pressured to stay on their toes so as to retain customer loyalty in the most intuitive, fast, responsive means possible. In this fascinating webcast, learn the importance of the business-critical First Mile of customer interactions – the point at which customer loyalty is either gained or lost.

  • Vodafone Germany Adopts HP's Flexible Retail Applications

    Sponsored by: Hewlett-Packard Company

    This webcast highlights the upgraded applications solution that Vodafone's German retail stores chose to help better manage purchase processes, inventory, and service contracts so that employees could spend more time better servicing customers.

  • Gaining a CRM Edge with Self-Service BI

    Sponsored by: SearchBusinessAnalytics

    Putting business intelligence capabilities in the hands of frontline customer service workers can help boost customer relationship management efforts. This virtual classroom provides insight and advice on how to successfully use self-service BI tools in CRM programs.

  • An Introduction to HP's Site Visit Program

    Sponsored by: Hewlett-Packard Limited

    Site visit programs play a critical role in any successful outsourcing initiative. This on-demand webcast describes key features of an effective site visit program.

  • HP's Industrialised Delivery System

    Sponsored by: Hewlett-Packard Limited

    This on-demand webcast explores how your organization can achieve the true scale of outsourcing with industrialized delivery.

  • HP's Industry Leading Offshore Capability

    Sponsored by: Hewlett-Packard Limited

    This on-demand webcast introduces an industry-leading offshore capability designed with a new age of people and applications in mind.

  • The World of User Experience Design

    Sponsored by: Hewlett-Packard Limited

    In this on-demand webcast, learn what makes for an effective user experience and discover how the right user experience design service can help you find success.

  • User experience: Can your apps increase your value?

    Sponsored by: Hewlett-Packard Limited

    In this brief on-demand video, John McCarthy – Vice President and Principal Analyst at Forrester Research – explains how organizations can increase their value by delivering a great user experience.

  • User experience: is it just a 'nice to have'?

    Sponsored by: Hewlett-Packard Limited

    In this brief on-demand video, John McCarthy – Vice President and Principal Analyst at Forrester Research – explains why user experience is at the core of systems of engagement.

  • Case Study: Golfbreaks Implements Integrated, Multichannel Contact Center

    Sponsored by: Aspect

    This brief video case study reveals how Golfbreaks.com, Europe's largest golf travel company, successfully implemented a multichannel contact center and optimized its unified communications strategy.

  • It's all about customer satisfaction

    Sponsored by: Hewlett-Packard Company

    Top fashion brand Valentino was looking for innovative ways to serve their customers better. In this webcast, discover how Valentino made it drastically easier for customers to select and buy their products with fully integrated mobile applications.

  • Business Transformation is needed for the New Style of IT

    Sponsored by: Hewlett-Packard Limited

    In this on-demand video, learn how you can embrace a new style of IT by transforming your business and its processes with the right technology partner.

  • HP digital customer experience partner ecosystem

    Sponsored by: Hewlett-Packard Limited

    This brief on-demand video introduces a digital customer experience partner ecosystem that gives you the power to meet the demands of an increasingly connected, mobile consumer base.

  • Acquire the ideal customer with IBM Customer Analytics

    Sponsored by: IBM

    View the following webcast to get a firsthand look at the technology you need to handle today's "choosy consumer." See how with the appropriate customer analytics solution, you can strengthen nearly every aspect of your customer relationships, allocate resources more successfully, and achieve a greater overall ROI.

  • HP helps United Airlines consolidate their IT infrastructure

    Sponsored by: Hewlett-Packard Limited

    This brief video case study examines how United Airlines was able to consolidate its IT infrastructure and fuel customer experience success with the right service. Tune in to learn more now.

  • HP Social Enterprise Services

    Sponsored by: Hewlett-Packard Limited

    Social networks have revolutionized the way that today's customers gain information and make buying decisions. This brief video introduces a social enterprise service that enables your organization to effectively harness and exploit social information.

  • Win in your marketplace. Become a successful social business

    Sponsored by: IBM

    Access the following webcast to uncover what you need to know to become a successful social business. Learn about the tools and techniques and how to properly use them to turn social data into the actionable insights you need to be competitive.

  • Taking control of the customer experience in retail banking

    Sponsored by: Hewlett-Packard Limited

    This on-demand webcast examines the value of customer-centricity in retail banking, and offers key insights to help you take control of the customer experience.

  • Simplify Sales Environments with the Web Commerce Pattern of the IBM PureApplication System

    Sponsored by: IBM

    Watch this brief video today to learn of a commerce pattern platform that allows organizations to quickly deploy commerce infrastructures and adjust capacity easily to accommodate peak usage. Learn how creating a highly stable environment will ensure optimal resource usage and minimize downtime to provide the best possible customer experience.

  • Rapid Development with the Mobile Application Pattern of the IBM PureApplication System

    Sponsored by: IBM

    Watch this brief video today to learn of a tool that works to streamline app creations from development to updating. Continue on to learn how its built-in scaling policy automatically accommodates for increased demand and empower developers to focus on adding useful new features to drive your business forward.

  • Del Monte Foods' Cloud Imperative

    Sponsored by: Kenandy

    This video case study explores Del Monte Foods' cloud strategy – including why the food production company decided to move to the cloud and how it alleviated its cloud concerns.

  • Podcast: A Guide to Building an Agile Commerce Future in 4 Steps

    Sponsored by: IBM.

    Tune in to this exclusive podcast with Martin Gill from Forrester Research to get a four-step guide to developing an agile commerce strategy that will enable your company to swiftly adapt to changing customer demands and new technology.

  • Puzzling: Finding the Missing Pieces of your Customer Picture

    Sponsored by: IBM

    In this on-demand video, learn about the need for a complete customer view, and discover how the right big data and analytics tools can help you get there by giving you the power to predict customer behaviors, improve customer engagement, and more.

  • Analytics that drive high impact customer-focused enterprises

    Sponsored by: IBM

    Join Rebecca Wormleighton, Product Marketing Manager, IBM, in this webcast as she artfully explains how to successfully leverage analytics across your customer service organization to build a customer focused enterprise.

Browse by Report Type: CRM White Papers | CRM Multimedia | CRM IT Downloads

See more topics related to: CRM

Bitpipe Definitions: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Other

What's Popular at Bitpipe? Daily Top 50 Reports | Daily Top 100 Topics | Popular Report Topics

ComputerWeekly.com Research Library Copyright © 1998-2014 Bitpipe, Inc. All Rights Reserved.

Designated trademarks and brands are the property of their respective owners.

Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.