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CRM Multimedia

• Neiman Marcus

  Sponsored by: Cornerstone OnDemand

  In this video case study, learn how the right e-learning strategy allowed luxury merchandise company Neiman Marcus to equip its workforce with the training and tools it needed to drive greater productivity, better customer support, and more.

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• Podcast: Tap into More: Find Ways to Drive Value from Oracle Investments

  Sponsored by: AT&T Corp

  Download this podcast today to learn how HMS took a strategic view of its PeopleSoft investments and hear a discussion about how you can drive the most from your application investments.

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• Win Loyalty and Boost Sales with SAP Mobile Solutions

  Sponsored by: SAP America, Inc.

  This brief video provides real-world applications of a mobile SAP strategy for retail establishments, and highlights how associates can win customer loyalty, boost sales, and accelerate transaction processing.

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• Keep the Lights on with SAP Mobile Solutions

  Sponsored by: SAP America, Inc.

  In this brief webcast, get a first-hand look at how SAP mobile technologies can benefit utility providers, not only just in managing and servicing mission-critical assets, but in the way you interact with customers.

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• Customer-Centered Innovation: Driving Operational Excellence from the Outside-In

  Sponsored by: OpenText

  Watch this webinar today to discover how Europ Assistance Group was able to further improve their customer-oriented culture. Find out how they improved customer service levels and operational efficiency while also delivering new business innovations that could fuel growth and higher profitability.

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• Microsoft DevRadio: (Part 2) UX Guidance for Handling Large Data in Windows 8 Apps

  Sponsored by: Microsoft

  In this webcast, sit down with a Windows app development expert and explore some success stories of user experience management. Included are case studies of two companies, Netflix and Newegg, that had to find a way to deliver intuitive user access to massive amounts of data across multiple platforms.

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• Oracle CRM Cloud Service: The New Standard for CRM

  Sponsored by: ORACLE APAC

  Tune into this short and informative video to learn more about how your business can eliminate falling short of sales goals. Give your employees the opportunity to provide more visibility and develop a new standard for customer relationship management (CRM.)

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• Oracle’s CRM Cloud Service Powers Innovation

  Sponsored by: ORACLE APAC

  Tune into this short video to learn more about how Oracle Fusion CRM provided the best reporting for iPhone, iPad and Outlook. It allows a representative to place a phone call to a person and asks if the case should be recorded. It provides agility and efficency that hasn't been available in the past.

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• Big Data Means All Your Data: Integration is Key

  Sponsored by: TIBCO Software Inc.

  Join Mike Gualtieri, Principal Analyst at Forrester, for this webcast exploring the importance of integration in your big data initiatives. Gain insight on the 3 key big data management activities you  need to consider, important technologies, how to overcome key integration challenges, and more.

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• Integration in the Age of the Customer

  Sponsored by: TIBCO Software Inc.

  In this on demand webinar explore the impact of cloud initiatives and new customer relationships on integration strategy. Continue on to learn what you should take into account when preparing your integration initiatives.

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• Oracle Fusion CRM: The New Standard for CRM Customer Video

  Sponsored by: Oracle Corporation

  Oracle Fusion Customer Relationship Management (CRM), a component of the Oracle Fusion Applications suite, sets a new standard for CRM in sales performance management, enterprise integration, and business flexibility.

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• Oracle’s CRM Cloud Service Powers Innovation

  Sponsored by: Oracle Corporation

  Oracle customers, Breg, Key Energy Services, and iRobot describe how Oracle's CRM Cloud service powers innovation and drives their businesses forward.

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• Video: Evolving to Social Intelligence

  Sponsored by: Hewlett-Packard Company

  This brief video offers insight into how traditional CRM and traditional intelligence prototype customers based on transactions, but leave out the important aspect of social intelligence. Find out how connecting social and enterprise intelligence will give you a more complete view of the customer.

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• Creating Brand Advocates – Connected intelligence & Brand Advocates

  Sponsored by: Hewlett-Packard Company

  In this helpful video, learn how to move past traditional CRM and reach out to customers who are social influencers through things like Twitter, Facebook, and blogs. Learn how to transform these influential customers into brand advocates who will help others emotionally connect with your brand.

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• Video: Everest uses Enterprise Cloud Services for Microsoft Dynamics CRM

  Sponsored by: Hewlett-Packard Company

  In this on-demand webcast, Mark Duffey, President and CEO of the first nationwide funeral planning and concierge service company, Everest, discusses his move to CRM in the cloud.By easily migrating to software-as-a-service (SaaS), Everest was able to provide more immediate information to their clients and save 60% in costs.

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• Deprioritizing DMARC Can Lead to Disaster

  Sponsored by: Message Systems

  Email is obviously an extremely profitable tool for businesses, but email scams and threats are an ongoing worry. Watch this video to learn about the importance of brands adopting Domain-based Message Authentication, Reporting and Conformance (DMARC) standards to protect their end-users who are receiving mail.

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• Tap into More: Find Ways to Drive Value from Oracle Investments

  Sponsored by: AT&T Corp

  Sign up for this webinar with AT&T and HMS Holdings Corporation on May 1, 2013 at 2pm (ET) (19:00GMT). Learn how HMS took a strategic view of its PeopleSoft investments and hear a discussion about how you can drive the most from your application investments.

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• Increase Your Visibility for Supply Chain Optimization with Mobile Apps

  Sponsored by: Kony

  Check out this webcast now to learn about the mobile application approach to increasing visibility for supply chain optimization.

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• Bank Anytime, Anywhere with SAP Mobile Solutions

  Sponsored by: SAP America, Inc.

  This brief video shows how SAP mobile tools will help your customers bank anytime, anywhere. Learn how you can transform your banking business by taking the branch to the customer. Personalize their experience and empower your employees to partner with them and become their trusted advisors.

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• Webcast: Tuning Your Revenue Engine

  Sponsored by: Revitas, Inc.

  As part of a series on "Tuning Your Revenue Engine," this webcast explores solutions to revenue leakages by integrating contracting and incentive systems.

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• How Smart Insurance Carriers are Turning Information Complexity into a Distinct Competitive Advantage

  Sponsored by: Kofax, Inc.

  This comprehensive webcast explores how advanced information capture and case management capabilities can address new market demands and create better engagements throughout the customer lifecycle.

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• Webinar - Revenue Management Best-Practices for Manufacturing & Technology Organizations

  Sponsored by: Revitas, Inc.

  This webcast explores best practices for revenue management, including explorations of enterprise revenue dynamics and ways to eliminate waste, error, and associated revenue leaks.

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• Maximize Revenue, Minimize Risk by Automating ERP Incentive Management

  Sponsored by: Revitas, Inc.

  Incentive programs can add value to your bottom line, but they also present challenges to efficient and error-free records. In this webcast, discover what a third-party incentive management system can do for your company.

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• Webinar - Customer Engagement in 2013; The Mobile and Web Data Acquisition Imperative

  Sponsored by: Kofax, Inc.

  Access this in-depth webinar to learn the current customer engagement industry trends, customer requirements, and goals of those in the insurance sector.Continue on to explore the business drivers and strategic responses surrounding the top ten technology initiatives for insurance.

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• Fight data chaos with better business process automation.

  Sponsored by: Kofax, Inc.

  This helpful webcast explores  a technology that can capture incoming documents and information to automate downstream business processes quickly, efficiently and cost effectively, resulting in faster and more accurate customer transactions and improve customer service.

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