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CRM Multimedia

  • The Communications Revolution

    Sponsored by: Microsoft

    This video introduces CRM expert Paul Greenberg, who reveals the extent to which communications technology has empowered customers. Tune in now for insights on how your business can leverage CRM to succeed in the business world.

  • Beyond the Campaign: Engaging Today's Digital Customers

    Sponsored by: Microsoft

    In this webinar, analyst and author Ray Wang explains why continuity is essential to an effective digital marketing strategy. Tune in and learn insider tips on creating engaging omnichannel campaigns.

  • Disrupting Digital Business: The Customer Experience Imperative

    Sponsored by: Microsoft

    This webinar discusses how social media and technological developments have dramatically shifted the way consumers think about the businesses they interact with.

  • CRM Is Changing, But Its Value is Greater Than Ever

    Sponsored by: Microsoft

    This webcast investigates how CRM has changed, what is important as customer and employee demands continue to transform, and what your organization will have to put in place in order to improve ROI from your CRM strategy.

  • Microsoft Dynamics Case Study: Pandora Meets the Needs of the Customer

    Sponsored by: Microsoft

    This webcast discusses Pandora's utilization of Microsoft's CRM as a means by which they can get a full, 360 degree view of what's happening with their customers. Click here to learn how the benefits of this CRM can enhance your organization.

  • Customers Come First: A Metro Bank Microsoft Dynamics Case Study

    Sponsored by: Microsoft

    This webcast serves as a case study of Metro Bank, and explains how they revolutionize banking by using their CRM as their customer platform. Click here to see the highlights of Microsoft Dynamics at work.

  • Case Study: CRM That Delivers Better Value to Clients

    Sponsored by: Microsoft

    This brief video shows how a prominent consulting firm significantly increased sales and revenue by adopting an updated CRM tool.

  • CRM that's Customizable to Your Business's Needs

    Sponsored by: Microsoft

    This resource introduces a form of CRM software that is easily customizable and adapted to today's business environment.

  • CRM for Today's Business World

    Sponsored by: Microsoft

    This free software demo introduces a method of customer relationship management (CRM) that is tailored to today's business environment.

  • Customer Analytics in Action

    Sponsored by: IBM

    This brief video stresses the importance of engaging with your customers. Learn how to enable customer service with business analytics so they can be supportive through every step of the customer experience.

  • Case Study: Turn Big Data and Analytics into Big Results

    Sponsored by: IBM

    In this video, C Spire's brand platforms and analytics manager Justin Croft illustrates his company's success with business analytics. Discover your own success with these tools when you learn how to be effective with customer insights.

  • Deliver 3D Actionable Customer Insight and Drive Sales and Satisfaction

    Sponsored by: IBM

    This brief video takes you through the process of using big data and analytics to drive sales and enable customer loyalty and satisfaction. Learn advanced techniques that can let you infuse big data and analytics to create the most personalized and precise engagement strategies.

  • Real-Time Actionable Insights Made Easy

    Sponsored by: IBM

    This brief video demonstrates how to tap into the stream of big data generated by customer devices and hit the geospatial jackpot. Learn how to analyze data in motion so that you can see where your prospects are going, what you should offer them, and when to reach out to them.

  • Deliver the Best Action with Predictive Customer Intelligence

    Sponsored by: IBM

    This brief video provides a window into applying predictive analytics to customer information. Find out how to deliver the best action to your front line so your audience will have the optimal customer experience.

  • Case Study: Humana Makes Software Development Customer-Centric

    Sponsored by: Pivotal

    In this exclusive video, you'll discover how your organization can design and build a unique, personalized customer experience. Watch now to learn from Humana's success.

  • 3.5 Billion Chinese Travelers. Just One Ticketing System

    Sponsored by: Pivotal

    Discover what system helped the largest railway system in the world effectively serve their ticketing needs by accessing this brief video infographic now. Learn how your organization can devise a similar strategy for ticketing and CRM success.

  • Service Cloud: Philips Success Story

    Sponsored by: Salesforce.com

    See how Philips connects sales and operations employees globally, as well as connecting more than 7,000 call-center employees with Service Cloud.

  • Looking Ahead on Predictive Analytics

    Sponsored by: SearchBusinessAnalytics

    Predictive analytics software can help organizations optimize their business strategies. This virtual classroom is designed to provide analytics, IT and business professionals with insight and advice on deploying predictive analytics tools and using them effectively.

  • Webinar: How to Stay Agile with Big Data

    Sponsored by: Red Hat

    This webinar covers the optimization of Big Data for your bottom line. Unlock valid points for staying steps ahead of this booming phenomenon, As Big Data researcher Tony Baer divulges how to make heaps of information work for you - instead of vice versa.

  • Cloud Analytics Keynote

    Sponsored by: Salesforce.com

    In the following webinar, you will learn how to have the necessary conversations for improving your customer's entire experience via analytics. Watch and understand how to refine new strategies around your business.

  • How Analytics Transforms Sales Performance

    Sponsored by: Salesforce.com

    This webcast features two leading organizations in their process of leveraging cloud analytics. Watch and learn what it can do for sales, in terms of finding new opportunities, growing revenue and more.

  • Using Analytics to Drive Business Strategy

    Sponsored by: Salesforce.com

    This webinar focuses on the capabilities you need to optimize analytics across your organization. Find out how to enable success through data-driven decision-making, with forward-thinking features.

  • An Analytics Overview

    Sponsored by: Salesforce.com

    This brief video puts the spotlight on cloud analytics. Learn the value of delivering insights to company-wide teams without the need to log IT requests, increasing the amount of pertinent questions that uncover new opportunities.

  • How Will Digital Transformation and the New Style of IT Impact Your Business?

    Sponsored by: Hewlett-Packard Limited

    In this video, Paul Evans, an expert on application transformation at HP, explains the keys to keeping pace with growing end user expectations for instantaneous, relevant, and robust customer experiences.

  • Interactive Media Command Centre: Connecting NASCAR to Its Fans

    Sponsored by: Hewlett-Packard Limited

    NASCAR needed a way to view their customer experiences as a conversation to directly understand and track data about their organization and customer relationships. in this short video learn about the solution NASCAR chose to handle their big data analytics and discover why this option may have a place in your organization.

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