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eCommerce Research

  • Online Commerce: Plotting a Course to Personalization

    Sponsored by: Sitecore

    This report investigates the current state of online commerce, paying particular attention to issues like web content management (WCM) and architecting a continuous customer journey. Uncover the report's key findings about WCM, e-commerce, and more in order to improve your ability to deliver personalized, differentiated customer experiences.

  • Computer Weekly – 29 November 2016: Machine learning keeps customers happy at Ocado

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we find out how data scientists at online grocer Ocado are using machine learning technology to deliver better customer service. Manufacturing giant GE is making a play to become a top 10 software supplier. And we examine the future of server operating systems as workloads move to the cloud. Read the issue now.

  • Effective Mobile Customer Engagement Report 2016

    Sponsored by: BoldChat - LogMeIn

    85% of consumers are unlikely to do repeat business with a brand following a bad mobile experience. Access this report to learn why you need to treat your mobile experience as more than an extension of your current customer engagement strategy and how to effectively manage your mobile engagement.

  • 5 Trends Impacting Customer Engagement & Support

    Sponsored by: BoldChat - LogMeIn

    Every business seems to understand the urgent need to provide the best customer experience possible, so why do many struggle to meet customer expectations? Access this e-book to uncover 5 trends with the biggest impact on customer engagement and support. Learn how you can win the hearts and minds of today's connected customers.

  • 5 Ways To Improve Your Customer Experience This Holiday Season

    Sponsored by: BoldChat - LogMeIn

    Online shoppers have high expectations, and 82% of consumers have stopped doing business with a brand after just one bad experience. Access this e-book to gain 5 tips on bolstering your customer engagement strategy during this year's holiday season.

  • Revolutionizing the Commerce Experience: Five Key Benefits of Integrating Content and Commerce

    Sponsored by: Sitecore

    40% of consumers buy more from retailers who provide a personalized omnichannel shopping experience, but most businesses are failing to provide this. Access this white paper to learn why integrating your content and commerce systems is the key to success and 5 major benefits you'll realize in doing so.

  • How is Deskera, the next NetSuite?

    Sponsored by: Deskera

    The cloud-based ERP/CRM tool market is going through a shakeup. Before you start looking at vendors, take a look at what your current business needs are. Access this white paper to learn which considerations you need to prioritize, and why, as well as how your business size may affect which options are available to you.

  • Bridging the Innovation Gap: Meeting Enterprise Customer Expectations in a Constantly Evolving Network Services Marketplace

    Sponsored by: Cisco Systems, Inc.

    How can you bridge the gap between what your customers expect and what you can deliver? This e-book takes a look at virtual managed services in the cloud, and why you may want to capitalize on the $156 billion ITaaS opportunity for managed services forecast by 2018.

  • Scaling the Great Wall: How to Deliver Superior Web Performance to End Users in China

    Sponsored by: Catchpoint Systems Inc.

    22% of the world's web users live in China, representing the largest eCommerce market, but it poses several problems. Access this e-book to learn about the unique challenges facing Internet content providers looking to expand their presence in the Chinese market.

  • CW ANZ September 2016

    Sponsored by: TechTarget ANZ

    Few organisations invest heavily in IT to make sure their clients use less of their product, but that's the battle Australia's National Blood Authority (NBA) is fighting – and winning.

  • Computer Weekly – 14 June 2016: The password's the problem – lessons from the LinkedIn breach

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, after millions of LinkedIn users had their data compromised, we look at the lesson to be learned from this latest data breach incident. Our buyer's guide looks at NoSQL technologies and compares Microsoft's and Oracle's offerings. And we examine the benefits of cloud-based data analytics. Read the issue now.

  • Tesco.com Accelerates Development Through Deep Understanding of Customer Behavior

    Sponsored by: Splunk

    British grocery and general merchandise retailer Tesco wanted to better track and understand customer behaviors on their website Tesco.com. They turned to one platform to help them improve customer satisfaction and reduce revenue loss. Learn more now.

  • Computer Weekly – 12 April 2016: How IT in a portacabin supports £1bn London Bridge station overhaul

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we find out how a temporary IT set-up based in a portacabin is supporting the UK's largest critical infrastructure project. Our latest buyer's guide looks at converged infrastructure products. And we analyse research showing data protection topping the list of UK security priorities. Read the issue now.

  • Does Your Current ERP System Cost More Than It Delivers?

    Sponsored by: Infor

    This white paper will help you recognize if it's time to re-evaluate the viability of your present ERP strategy. Uncover options for extending your system's life, as well as questions to consider when you're in the market for a replacement system.

  • 5 Ways Wholesale Distributors Can Succeed with the Millennial Generation

    Sponsored by: Infor

    This resource features a checklist of five tactics that can help you prepare your business to succeed with the next generation of customers, partners and employees. Access now and you'll also unlock the details and benefits of each tactic.

  • Global VAT guide for digital content

    Sponsored by: ComputerWeekly.com

    DLA Piper's Global VAT Guide offers valuable guidance to companies offering digital content, intangible services and rights across borders.

  • Retail Revolution

    Sponsored by: ComputerWeekly.com

    This PowerReviews study, based on a survey of 1,000 people in the UK, and a similar number in the US, explores the impact of technology on shopping behaviour and outlines what retailers need to consider to meet these changing demands.

  • Mastering multi-channel journeys – making engagement pay

    Sponsored by: ComputerWeekly.com

    This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.

  • Power Ecommerce and Media Websites with the Private Cloud

    Sponsored by: Rackspace

    E-commerce and media-rich websites require robust infrastructure, security, compliance, and high availability. Read this white paper to find out how a custom private cloud can support the needs of these websites.

  • Business Information ANZ May 2016

    Sponsored by: TechTarget ANZ

    Australian financial services will be transformed by mobile apps, but the countries big banks are slow to adopt the ever popular Apple Pay

  • 7 Reasons to Deploy Retail Order Analytics

    Sponsored by: Prelert

    Retailers, especially those involved in eCommerce, are missing a prime tool that would help them run their business: data analysis. Access this resource to learn why data analytics is so important and how to keep your retail business competitive in a changing market.

  • On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform

    Sponsored by: Oracle Corporation

    Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels.

  • Streamlining WebLogic Server Domain Implementation

    Sponsored by: Oracle Corporation

    What options exist to help simplify WebLogic server domain setup, and the ensuing traffic? This video product demonstration dives into one platform that promises to streamline the WebLogic server domain setup. Handle your cloud e-commerce setup with minimal cost and effort.

  • Computer Weekly – 11 August 2015: Data unlocks personalised customer service

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we examine how companies are starting to use big data analytics to deliver more personalised customer services. We talk to the government's IT procurement chief about improving public sector tech purchasing. And Volvo's CIO tells us how connected cars will reshape the automotive sector. Read the issue now.

  • Computer Weekly – 14 April 2015: Taking stock of e-commerce systems

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, the first of our three-part buyer's guide to next generation e-commerce looks at managing inventory in multi-channel retailers. We highlight the six technology companies that are threats to the dominance of high-street banks. And we examine the top five issues in virtual machine backup. Read the issue now.

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