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  • RSA's Digital Journey

    Sponsored by: ComputerWeekly.com

    Ian Hood, Group Digital Director of RSA, tells the story of one of the UK's largest insurers journey to digital technology in this presentation.

  • Computer Weekly – 24 June 2014: Betting on World Cup success

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we talk to gambling site Betfair about the IT challenges of preparing for the football World Cup. We examine the strategy of cloud software pioneer Salesforce.com as it grows its role in the IT department. And we explain erasure coding – an emerging method for protecting storage hardware. Read the issue now.

  • Information Security in the E-Commerce Sector

    Sponsored by: Alert Logic

    This resource looks at information security in the e-commerce sector, and how standards like PCI enforce the strong need to protect consumer personal information.

  • The Secrets of Seamless Retailing Success

    Sponsored by: ComputerWeekly.com

    Thisresearch from Accenture suggests that consumers may be having second thoughts about the benefits of online shopping and that no one should write off stores just yet.

  • Omni-channel Transforms Retail Transactions

    Sponsored by: Toshiba

    Read this exclusive white paper now to find out the differences between omni-channel and multi-channel technologies, as well as which more is more highly recommended.

  • Case Study: How John Lewis Conquered the Web

    Sponsored by: ComputerWeekly.com

    Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business.

  • Managing Content for Global Brands: Considering e-Spirit

    Sponsored by: e-Spirit AG

    This analyst report details what you should look for in a Web content management system, and evaluates one vendor's WCM offering.

  • Create a strong, dynamic customer experience

    Sponsored by: Hewlett-Packard Company

    In this white paper, learn how retail businesses should leverage technology to gather more customer info, implement the appropriate changes to their services, and create a more enjoyable shopping experience. Click now to see how to manage and maximize opportunity from omni-channel services.

  • Create a Strong, Dynamic Customer Experience

    Sponsored by: Hewlett-Packard Limited

    This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.

  • Omnichannel Shoppers Trendagram

    Sponsored by: Hewlett-Packard Limited

    This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers.

  • Three simple steps to building a digital framework

    Sponsored by: ComputerWeekly.com

    Mark Thompson, Digital and IT Director for TUI Travel Specialist & Activity, discusses IT transformation in this PowerPoint presentation.

  • Delivering a Seamless Experience Across Every Channel

    Sponsored by: IBM

    This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels.

  • How a Top E-Commerce Strategy Leads to Strong Sales

    Sponsored by: ZeroLag Communications Inc.

    In this e-guide, Brian K. Walker of Forrester and other experts provide six key factors that can make or break a customer's shopping experience and, ultimately, an e-commerce business.

  • Optimizing Magneto E-commerce Sites for Increased Sales and Customer Satisfaction

    Sponsored by: ZeroLag Communications Inc.

    Find out which platform is capable of maximizing the performance of your e-commerce web site, increasing sales and improving customer satisfaction.

  • Giving Customers Better Protection While Reducing Costs

    Sponsored by: ThreatMetrix

    This case study outlines a top e-commerce business and their strategy for preventing fraud, lowering costs and ensuring consumer trust.

  • Digital CRM and the Customer Experience

    Sponsored by: IBM

    This e-guide from the experts at SearchCRM.com describes why digital technologies are proving to be the "next big thing" in the world of CRM, and explores the strategies that small businesses are using to stay competitive in e-commerce.

  • Personalized Marketing and Web Analytics

    Sponsored by: IBM

    In this white paper, uncover the gold mine that lies within behavioral data, identify the specific nuggets to mine, and learn how to leverage behavior data to increase marketing returns at every stage of the customer life cycle, both online and offline.

  • One Click Away: Where Does the Data Come From?

    Sponsored by: LANSA

    Thirty-five percent of consumers say they would never use a mobile app again if it contained incorrect product data. This brief resource explores how the global standards body GS1 established the Global Data Synchronization Network (GDSN) as a means of combatting outdated, inconsistent product information.

  • Modernize CRM and ecommerce: 4 steps

    Sponsored by: IBM.

    Tune in to this exclusive podcast with Martin Gill from Forrester Research to get a four-step guide to developing an agile commerce strategy that will enable your company to swiftly adapt to changing customer demands and new technology.

  • Look out, Big Data: In-memory data grids start to go mainstream

    Sponsored by: IBM

    In this expert e-guide, learn about the prime drivers and challenges of adopting in-memory data grids (IMDGs). Find out what to look for in an IMDG vendor, and learn what middleware vendors are offering data grid-enabled software.

  • PECOS Product Features Guide

    Sponsored by: elcom inc.

    Take a look at this informative white paper to gain insight into an innovative solution designed to simplify the publishing and management of supplier content and seamlessly connect to buyers.

  • Case Study: Create a Private Market for eProcurement

    Sponsored by: elcom inc.

    This case study discusses how Tennessee Valley Authority created their eProcurement marketplace, and the benefits they have gained from this.

  • Case Study: Customer and Channel Insight Shapes Business Decisions

    Sponsored by: Aria

    This brief case study reveals how the right billing system enabled communications provider IMN to meet the needs of sales growth by supporting enterprise-wide billing and customer management.

  • Addressing changing customer behavior

    Sponsored by: IBM

    This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences.

  • Whitepaper: Meet the Real Lean Portal

    Sponsored by: Backbase

    This in-depth resource explores how a lean portal can help your organization trim the operational fat and deliver the kinds of experiences that customers crave. Read on to learn key differences between lean portals and suites, and uncover the benefits of "going lean."

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