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Workforce Planning Research

  • 5 Reasons Joining Performance and Learning Drives Growth

    Sponsored by: Cornerstone OnDemand

    Employee management tools that are paper-driven and spreadsheet-oriented are obsolete workforce development strategies. Discover 5 reasons why leveraging performance and learning together empowers stakeholders, managers, and employees alike.

  • 5 Strategies for More Effective Performance Reviews

    Sponsored by: Cornerstone OnDemand

    Yearly talent evaluations can be a mix of ineffective elements like nervous employees, unprepared management, and HR having the chase everyone down to submit their reviews. Uncover 5 new trends that can deliver more meaningful, engaging performance evaluations – leading to tangible workforce growth.

  • Optimize Your Workforce for the Omnichannel Revolution

    Sponsored by: Genesys

    Learn how to create comprehensive omnichannel workforce management by optimizing planning, forecasting, and scheduling to help you orchestrate your customers' journey and improve overall experiences.

  • Harness the Power of the Cloud to Engage Your Customers, Employees and Business

    Sponsored by: NICE Systems, Inc

    Discover how to use a cloud-based workforce management (WFM) platform to simplify, automate, and scale your contact center's WFM infrastructure and operations.

  • The State of Contact Center Workforce Management

    Sponsored by: NICE Systems, Inc

    This ICMI research report examines the role played by workforce management (WFM) in making sure contact centers have the right people with the right skills and resources in place to deliver quality customer service. Uncover the report's key findings and learn how to apply WFM best practices to contact centers.

  • A Guide to Performance Management: 4 Powerful Strategies for HR Leaders

    Sponsored by: Sage (UK) Limited

    According to the Society for Human Resource Management, 90% of traditional performance appraisals are painful and don't work. How can you manage the performance of your talent in a way that helps them (and your business) grow? This guide reveals 4 strategies that will answer this question and help you excel at managing performance of your talent.

  • Hiring For The Future: How to find Top Talent and Grow Your Business

    Sponsored by: Sage (UK) Limited

    This guide explores 5 ways of improving your recruitment strategy. Learn how fostering a positive company culture and using employee data to inform hiring decisions can help you improve employee performance and productivity.

  • CW Middle East July to Sept 2017

    Sponsored by: ComputerWeekly.com

    In this issue of CW Middle East, we find out why the Gulf region must do more to attract women into IT if the region’s countries are to diversify.

  • What can CIOs do about the skills shortage in ASEAN?

    Sponsored by: ComputerWeekly.com

    In this e-guide, read more about the issues that IT leaders are grappling with, and what efforts are being made to plug the talent gap. Plus, learn how one company has successfully transformed its HR operations using cloud-based software.

  • What can CIOs do about the IT skills shortage in ANZ?

    Sponsored by: ComputerWeekly.com

    CIOs in Australia and New Zealand, like their counterparts in other parts of the world, have been facing shortages in IT talent that have become more acute in recent years. In this e-guide, read more about IT talent issues in Oceania.

  • Infographic: Transforming Workforce Technology Is the Key to Improving Customer Experience

    Sponsored by: Dell India

    Forrester Research experts investigate the drivers, challenges, and outcomes of organizations as regards their workforce transformation and employee technology use. Additionally, see how a design-driven, mobile workforce technology strategy will help you reduce HR costs and increase productivity.

  • Successful Workforce Transformation Strategy Ensures Business Success

    Sponsored by: Dell EMC and Intel®

    Access this resource to learn about the key components of successful workforce transformation as realized through mobile and desktop device cycle support. If you continue on, highlighted is the relationship between improving employee experience and improving customer experience, with special attention on the APJ region.

  • Benelux Salary Survey 2016/2017

    Sponsored by: ComputerWeekly.com

    he Computer Weekly 2016-2017 salary survey, which questioned 190 IT and business professionals in Benelux, found that, as expected, senior IT managers command the highest salaries, with an average annual income of €128,180.

  • What Digital Transformation Means for HR and Payroll

    Sponsored by: Sage Software

    New technologies are emerging in HR and payroll. Learn how you can bring together social media, mobile apps and platforms, people analytics, and new technologies to provide new ways to manage your payroll and create a great workplace experience.

  • Employee Performance Management: 4 Strategies For HR Leaders

    Sponsored by: Sage Software

    According to the Society for Human Resource Management, 90% of performance appraisals are painful and don't work. It's time for HR to rethink traditional forms of employee performance management. Learn 4 strategies that HR leaders can use to help manage the performance of talent more effectively.

  • Workforce Visibility: Insight Not Intuition

    Sponsored by: Sage Software

    You probably know a great deal about your clients and customers – but how much do you know about your own employees? Learn about 4 areas where workforce visibility and analytics help HR deliver a more strategic and impactful role in business strategy.

  • Future-proofing UK technology and digital skills infographic

    Sponsored by: ComputerWeekly.com

    The shortage of technology and digital skills poses a real threat, affecting business leaders, owners and workers in some way every single day.

  • MSP Playbook: Maximizing Your Workflow

    Sponsored by: Solarwinds MSP

    In this white paper, MSP market expert Karl Palachuck, demonstrates how your technicians should spend their day, why you need an all-call technician at all times, the importance of consistent real-time reporting, and more. Click into this playbook to maximize workflow in your MSP.

  • MSP Playbook: Understanding Roles and Billability

    Sponsored by: Solarwinds MSP

    Use this white paper to explore the elements you need to best manage your managers and technicians. Discover how you can outline their roles and responsibilities; define the billability of technician's work, and more.

  • The gender pay gap

    Sponsored by: ComputerWeekly.com

    This survey of 1,000 UK workers by CV-Library found that the pay gap is still a concern for professionals working in the UK.

  • Automated, Creative, & Dispersed

    Sponsored by: Ricoh - HarveyDavid

    The report identifies the key trends that will influence the nature of work and working life over the next 10-15 years and investigates executive attitudes towards these trends.

  • World of Change

    Sponsored by: Ricoh - HarveyDavid

    Which four major trends came together to create the current wave of change? How can your organization leverage these changes? Why will you need to lean on your employees to get you through the coming changes? Read this e-book to answer all these questions and more.

  • Digital Dexterity: Denied

    Sponsored by: Ricoh - HarveyDavid

    Digital disruption lurks around every corner, but the new wave of millennial employees is capable of smoothing your organization's transition. Access this white paper to learn how to improve your organization's digital dexterity in an age of disruption.

  • How to Plan Your SAP SuccessFactors HCM Suite Implementation

    Sponsored by: AltaFlux

    In this e-guide, SAP expert Luke Marson offers advice on how to plan your SuccessFactors implementation by taking a proactive view of your key pain points and integration needs for Employee Central, HRIS, ERP, and Workforce Analytics.

  • HR Analytics Software Boosts Employee Retention, Lifts Bottom Line

    Sponsored by: SearchHRSoftware

    Workforce analytics is very valuable to many companies. But there's more to using this software successfully than meets the eye. In this expert handbook, learn how workforce planning and analytics provides insight into hiring, training and retaining top performers, performance metrics, and connections between HR and corporate balance sheets.

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