Web 2.0 Research
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Need for Speed:Using the Cloudfor Faster Page Load Times
Sponsored by: CloudinaryRead this expert guide for an overview of how Concourse Media chose, tested and implemented a cloud content management system, and the benefits they've experienced so far.
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Everything You Need to Know About Digital Asset Management
Sponsored by: CloudinaryDigital asset management is changing the way businesses produce and share virtual content. Read this expert guide to learn about cloud and on-prem DAM platforms and how they can simplify the way you manage digital content.
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WCM's New Role: Targeted Customer Experience
Sponsored by: SitecoreIntegrating CRM with revamped WCM strategy is pushing WCM into a more prominent role as companies aim for highly personalized and targeted customer experiences. Learn about its evolving role, how many of your peers are planning to invest in WCM initiatives, and how WCM meets CRM.
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Security Challenges in Healthcare Social Media Usage
Sponsored by: ActianceIn this e-guide, Jeani Park, senior director at an Internet and mobile device monitoring company, answers questions about security challenges that healthcare organizations face when it comes to social media. Discover best practices for governing use of social media in a hospital or practice so that you can ensure patient information stays secure.
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Assessing the Benefits of Social and Cloud-Based CRM Tools
Sponsored by: MicrosoftDo the cloud and CRM go hand in hand? Most will argue yes, but why? In this expert e-guide, tap into advantages of CRM in the cloud, and learn how technology company Shuttle Cloud uses cloud tools to manage customers, organize sales leads and hire internally. Plus, gain tips for making social CRM tools work effectively in your organization.
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Expert Tips for Social CRM: Why Companies Are Pinning Their Hopes on Pinterest
Sponsored by: MicrosoftDiscover how you can formulate a winning social CRM strategy, and knock your customers' expectations out of the park. Tap into why Pinterest is piquing the interest of businesses and get an exclusive look at how MLB teams engage with their customers via personalized mobile updates.
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API Security Now
Sponsored by: TechTarget SecuritySecure APIs are possible but not easy. This guide outlines the source for security risks with application program interfaces, and how to eliminate them.
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The Multichannel Mandate Chapter 2 Title: Make Mobile, Social Channels Work
Sponsored by: TechTarget Customer ExperienceCompanies won't reap the benefits of a multichannel business if they don't marry their technology wish lists with a strategy that works for them.
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4 Ways to Improve Your Mobile and Social CRM
Sponsored by: TechTarget Customer ExperienceThis expert e-book outlines the leading challenges in delivering great customer experiences via mobile and social channels. Discover how to achieve your mobile and social CRM goals with a four-point business strategy.
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2014 Gartner Magic Quadrant for Web Content Management
Sponsored by: SitecoreThis resource reviews the performance of nineteen different WCM products, explaining each one's strengths and weaknesses in detail.
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How Michigan State University Calculates Likelihood of Philanthropic Engagement
Sponsored by: IBMThis case study describes how MSU leveraged business intelligence and predictive analytics to gain deep insight into an individual alum's potential to give.
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3 Pillars of Customer Experience in Today's Connected World
Sponsored by: Salesforce.comAccess this white paper to learn three steps to meeting customers' rising expectations in today's hyper-connected world: Personalized service, smarter support, and faster connection.
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Enterprise Social Networking: Collaborate Seamlessly
Sponsored by: IBMCIOs have swung from dismissing social networks in the enterprise to seizing upon their potential for boosting business productivity and creativity. Learn why in this handbook.
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Optimizing Magneto E-commerce Sites for Increased Sales and Customer Satisfaction
Sponsored by: ZeroLag Communications Inc.Find out which platform is capable of maximizing the performance of your e-commerce web site, increasing sales and improving customer satisfaction.
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Gain Social Insight: Connect Business And IT into One Conversation
Sponsored by: Hewlett Packard EnterpriseThis white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
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Social is for Closers: Social Intelligence Guide for Sales
Sponsored by: Microsoft IndiaIf you're not already using social media for selling, you're missing out. In this comprehensive resource, get an in-depth look at how to leverage social media in order to build relationships, boost sales, and drive and nurture leads.
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10 Steps to a Successful Digital Asset Management Implementation
Sponsored by: OpenTextThe following white paper provides readers with a foundation as to what it takes to get digital asset management initiative up and running. Learn the 10 steps to a successful DAM implementation and much more.
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It’s Time to Rethink “Enterprise” Software
Sponsored by: OpenTextThe following white paper explores the real state of "enterprise" software solutions in regards to web content management and customer experience management. Learn what these solutions need to include justifying the "enterprise" title. Most importantly, discover how to select the right CEM solutions that fit your needs.
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Four Ways to Modernize Your Application Performance Monitoring Strategy for Web 2.0 and AJAX
Sponsored by: Dell SoftwareLearn how Web 2.0 technologies can increase the speed and efficiency of Web applications, while uniquely combining the best of traditional and modern approaches to deliver a well-rounded application performance monitoring (APM) solution.
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Can you deliver the content the mobile user demands?
Sponsored by: Limelight Networks, Inc.The following white paper explores the current content delivery challenges facing businesses today, but with a focus on delivering video to mobile devices. Also learn about a technology consideration that can provide your users with a superior digital experience without putting more pressure on available resources.
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Simple Steps for Improving Content Delivery
Sponsored by: Limelight Networks, Inc.Consult the following informative white paper to uncover a tried and true content performance solution that focuses on middle-mile optimization. Explore the benefits of middle-mile technologies, how real companies are leveraging this kind of acceleration and more.
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How to ensure web and app performance by addressing the front end
Sponsored by: Limelight Networks, Inc.The following white paper explores what companies need to do to ensure the performance of web and mobile applications. Uncover how front end acceleration can help achieve the desired speed, which technologies make this goal a reality, and how to apply the front end acceleration to 3 key areas.
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Instagram Guide
Sponsored by: Oracle CorporationConsult the following white paper to uncover the latest ways top brands such as Nike, MTV, Nissan, Taco Bell, and many more are driving innovation through Instagram. Learn about key observations, what's working, and what you can do to succeed with this social movement as well.
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The Multi-Channel Marketing Chasm
Sponsored by: e-Spirit AGAccess the following infographic to uncover 5 tips that can help you close the social marketing gap. Learn how to identify your biggest gaps, why technology needs to be connected to business goals and more.
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From Social Media to Social CRM: Reinventing the Customer Relationship
Sponsored by: IBMAccess the following white paper to uncover the steps to building a social CRM strategy—who needs to be part of the strategy, how to evaluate the customer relationship control, and more.