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Voice NetworkingResearch

  • CX-E Meets Lync: Elevating the Enterprise Capabilities of Lync

    Sponsored by: AVST

    Due to Microsoft's increasing presence in the enterprise UC market, many companies are moving to Lync as their sole call control solution.  But Implementing Lync as a PBX replacement requires additional mission-critical communications elementals to fully replace what you have today.

  • Computer Weekly networking case studies

    Sponsored by: ComputerWeekly.com

    Jennifer Scott and Steve Evans discover what made the winning entries stand out from the crowd in the 2014 Computer Weekly European Awards for networking.

  • Validating VoLTE: A Definitive Guide to Successful Deployments

    Sponsored by: Ixia

    Access this guide for an extensive framework and step-by-step approach for thoroughly evaluating all aspects of a voice-over LTE implementation.

  • SIP and the Art of Converged Communications

    Sponsored by: Global Knowledge

    Session Initiation Protocol (SIP) is an internet signaling protocol, developed by the IETF (starting in 1996), for establishing, maintaining, and tearing down sessions between a variety of real-time media, including voice, video, and chat. This white paper is going to look at the way SIP is used in the converged Unified Communications environment.

  • Cisco Unified Communications Manager

    Sponsored by: Global Knowledge

    Unified Communications has gained status as a widely adopted way of communicating. This technology brings an incredible feature set to even smaller business entities. For most companies, the Cisco Communications Manager Express, or CUCM, can enable comprehensive voice communications with a wealth of advanced features.

  • Telecom Carrier Offers First-of-its-Kind Cloud Security Solution

    Sponsored by: Cisco Systems, Inc.

    This case study demonstrates how one telecom provider developed an intelligent visual data analysis engine that allowed them to identify voice and data threats in real time. This provided them with a holistic view of their network environment while bolstering overall data security by securing the voice network.

  • Prepare for the Future of Integrated Communications

    Sponsored by: AT&T Corp

    Many communications infrastructures use multiple platforms for voice and date, which have a complete lack of cohesion. Unfortunately, these legacy infrastructures cannot deal with the demands communications initiatives today put on them.

  • Business Edition 6000 Business Data Sheet

    Sponsored by: Cisco Systems, Inc.

    Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.

  • Business Edition 6000 Business Data Sheet

    Sponsored by: Cisco Systems, Inc.

    Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.

  • Best Practices for Assuring VoIP Performance

    Sponsored by: AppNeta

    Since no two networks are exactly the same, no two network assurance programs will be either. Fortunately, PathView Cloud adapts to your needs, and provides a complete approach.

  • Story of Voice Transformation

    Sponsored by: AT&T Corp

    This white paper discusses how voice capabilities have transformed in the past few years and explores why SIP and unified communications (UC) play such a big role in the way business is conducted today.

  • Hospital Improves Patient Care and Clinician Productivity with WLAN

    Sponsored by: Juniper Networks, Inc.

    To facilitate high-quality patient care, Memorial Hospital deployed a wireless LAN to provide both data and voice access throughout the facility. The instantaneous communication and broad information access has significantly improved the quality of patient care, because it lets staff spend more time caring for patients and less time on paperwork.

  • Maximize Your Collaboration Investment by Choosing the Right Services Approach

    Sponsored by: Cisco Systems, Inc.

    This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.

  • Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony

    Sponsored by: IBM

    This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.

  • The Power of Unified Communications and Collaboration

    Sponsored by: IBM

    This paper highlights key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM.

  • Hosted VoIP Savings Calculator

    Sponsored by: Polycom, Inc.

    To see how much your company can save by implementing a Hosted VoIP solution, try this free, easy-to-use tool that requires just a few user inputs to quickly assess your potential savings. Businesses can now visualize the immediate and long-term cost savings and have a sound financial validation for moving forward with Hosted VoIP.

  • Live Help: Global Consumer Views & Trends Live Voice and Live Chat

    Sponsored by: Art Technology Group (ATG)

    This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat.

  • Infrastructures for Innovation

    Sponsored by: Qwest Communications

    A difficult economy is impacting IT investments, but advanced communications infrastructures bring opportunities for innovation and cost savings. Read this paper to learn more.

  • The CIO's Guide to Fixed Mobile Convergence

    Sponsored by: BlackBerry

    Organizations seeking solutions that provide high-performance access while addressing security needs can leverage fixed mobile convergence (FMC) systems to enhance communication. This document explores why your organization should implement an FMC solution, the benefits of FMC and considerations for methods of implementation.

  • Voice and Unified Communication-Enabled Networks: Three Critical Considerations

    Sponsored by: Brocade

    The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center.

  • Roadmap to UC Projects that Reap Rewards

    Sponsored by: SearchUnifiedCommunications.com E-Books

    This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.

  • Hosted VoIP Reduces Costs and Improves Efficiencies for Small Business

    Sponsored by: 8x8, Inc.

    Read this brief yet informative paper to learn how hosted VoIP can benefit your small business.

  • Overcoming IP Telephony Performance Issues in a Converged Network

    Sponsored by: Global Knowledge

    In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.

  • Case Study: Eldorado Hotel Casino & Silver Legacy Resort Casino

    Sponsored by: NEC Corporation

    Read this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers.

  • Unified Communications: Strategic Value, Benefits and the Role of System Integrators

    Sponsored by: Hewlett-Packard Company

    This white paper shows how current economic and technological trends increase the importance of efficient communication and collaboration processes for enterprises. Further, it demonstrates how unified communications (UC) can help companies to address these challenges.

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