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  • Put an End to Unplanned Outages

    Sponsored by: Cox Communications, Inc.

    This white paper introduces one company's solutions to the critical issue of unplanned IT outages, ensuring maximum uptime and minimal losses in the event of a disruption.

  • Top 10 Mistakes Deploying and Upgrading Lync Server 2013

    Sponsored by: Global Knowledge

    This white paper provides valuable recommendations as well as the technical links that help you avoid common mistakes during a Microsoft Lync Server 2013 deployment.

  • Presentation: The BBC’s Unified Communications Strategy

    Sponsored by: ComputerWeekly.com

    Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC.

  • Cisco Communications Products in an IPv6 World

    Sponsored by: Global Knowledge

    As IPv6 becomes more common place, it is important to know how Cisco Unified Contact Center Enterprise (Unified CCE) integrates with Cisco Unified Communications solutions, how IPv6 is supported, and how to accommodate it within your unified solution. The added IPv6 features like embedded security makes that goal more attractive and desirable.

  • Cisco IOS Digit Manipulation

    Sponsored by: Global Knowledge

    Platform digit manipulation may be needed for many business phone calls as they traverse their gateways. his guide explores the role of digit manipulation techniques and various is ways it can benefit for your business.

  • Cisco Unified Communication Manager - Digit Manipulation

    Sponsored by: Global Knowledge

    Review why we would need to modify either the calling-party or called-party number, or both, to accommodate the various dial-plans that a phone call might encounter. We will also reviewed the tools available to us, as well as the various locations the modifications can be performed.

  • Cisco Unified Communications Manager Express

    Sponsored by: Global Knowledge

    Unified Communications has gained status as a widely adopted way of communicating. This technology brings an incredible feature set to even smaller business entities. For small-to-medium sized companies, the Cisco Communications Manager Express, or CUCME, can enable business-class telephony with lower operational costs.

  • Cisco Unified Communications Manager

    Sponsored by: Global Knowledge

    Unified Communications has gained status as a widely adopted way of communicating. This technology brings an incredible feature set to even smaller business entities. For most companies, the Cisco Communications Manager Express, or CUCM, can enable comprehensive voice communications with a wealth of advanced features.

  • Getting Started with Cisco Unified Communications Technologies

    Sponsored by: Global Knowledge

    The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more!

  • Trends in Enterprise Mobility

    Sponsored by: ComputerWeekly.com

    This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working.

  • Cisco Telepresence Zones

    Sponsored by: Global Knowledge

    The concept of zones in Cisco TelePresence products is confusing to many people; but this white paper should clear up some of the confusion.

  • Five Services to Grow Your Business

    Sponsored by: ConnectWise

    What's your growth and client retention strategy? Technology providers need to be on the breaking edge of technology trends and consumer demands.  The last thing you want is to lose a client because you don't offer a certain service.  So what services are clients asking for in 2013?  Download this eBook to keep you ahead of the curve.

  • The Tipping Point: Top Unified Communications Issues for 2012

    Sponsored by: SearchSecurity.com

    This expert E-Guide from SearchUnifiedCommunications.com explores the top five unified communications issues organizations today are facing and how they will affect the transformation and evolution of UC for the better.

  • UC Strategies and the Evolving Cloud

    Sponsored by: SearchSecurity.com

    This E-Guide from SearchUnifiedCommunications.com explores the concept of cloud unified communications, the strategies and plans it offers, and how your organization can benefit.

  • Business Phone Systems - Virtual PBX

    Sponsored by: RingCentral

    View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.

  • Ensuring you Get the Best Call Quality Available

    Sponsored by: RingCentral

    This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.

  • Case Study: New capabilities of and applications for SIP Solutions

    Sponsored by: XO Communications

    This exclusive case study discusses how a multi-location auction company utilized an SIP solution that enabled them to capitalize on their investments in data and voice communications and maximize the performance of their IP.

  • Taking Visual Collaboration to the Next Level: Plan Use Cases, Architecture, and Adoption

    Sponsored by: Cisco

    This white paper highlights how IT professionals can continually raise the business value of telepresence and what you should consider when implementing your visual collaboration strategy.

  • Application Performance Management: Intelligence for an Optimized WAN

    Sponsored by: XO Communications

    In this resource, uncover valuable information about application performance management (APM), and why it's crucial to optimize network delivery as businesses demand more from their networks.

  • How One School Enhanced Their Educational Experience and Secured Their Campus

    Sponsored by: Extreme Networks

    This case study reveals which leading edge network Price of Wales Island International School used to enhance their educational experience for staff and students and to boost campus security.

  • Voice over IP (VoIP) Growth and the Strain on Network Security

    Sponsored by: WatchGuard Technologies, Inc.

    Explore how VoIP can expose your organization to numerous risks and uncover why traditional firewalls often cannot thwart the many challenges VoIP presents.

  • Guide to Session Border Controllers: The Good, The Bad, The Ugly

    Sponsored by: Sangoma Technologies

    This e-guide from SearchUnifiedCommunications.com lays out the truth about session border controllers (SBC) – the good, the bad, and the ugly. View now to learn why you need SBC, potential obstacles, and how to overcome them.

  • Sangoma Session Border Controllers: SBC Series

    Sponsored by: Sangoma Technologies

    Sangoma has introduced the most cost-effective, easiest to provision and easiest to manage line of enterprise SBCs on the market. The three available options offer maximum flexibility when selecting a solution.

  • Beyond Business as Usual: The Mega Shift Toward Social Communications

    Sponsored by: IBM

    Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.

  • Presentation Transcript: Optimizing the WAN for Real Time Traffic

    Sponsored by: Talari Networks

    Explore why legacy wide area networks (WANs) cannot handle the pressures of real-time traffic and uncover how WAN virtualization can help solve these performance problems.

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