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VoIP Research

  • SIP Trunking Roadmap: 10 Questions to Ask Before You Select a SIP Trunking Provider

    Sponsored by: ShoreTel

    Whether you're a newcomer to SIP trunking or already in the process of exploring your deployment options, uncover 10 questions to ask when selecting a provider.

  • Unified Communications for SBCs and SIP Networks

    Sponsored by: Nectar Corp

    Watch this brief video to learn how to improve SIP performance with a single, integrated UC management platform. Find out how to unlock real-time network visibility with robust reporting and analytics.

  • Should You Update or Abandon That ACD?

    Sponsored by: Genesys

    Explore the potential benefits of VoIP vs. SIP. Find out how to improve contact center efficiency and break down silos between channels. Plus, learn how to migrate from legacy ACD systems to SIP to deliver seamless omnichannel customer experiences.

  • Voice over Internet Protocol (VoIP) Software

    Sponsored by: ShoreTel

    To learn more about VoIP and the VoIP market, explore this G2 Crowd Grid that details which vendors are leaders, contenders, and high performers when it comes to delivering seamless UC and VoIP experiences. This report compares Skype, Google Hangouts, WebEx, FreeConferenceCall.com, Cisco Unified Communications, ShoreTel, and others.

  • The Benefits of a Cloud-Based Phone System

    Sponsored by: ShoreTel

    Is a cloud-based or on-premise phone system right for you? Explore the top ways your business can benefit from a cloud-based phone system.

  • The Benefits of Cloud Communication Technologies

    Sponsored by: ShoreTel

    This research report explores the pros and cons of cloud communication tools so you can decide for yourself whether this is the right direction for your organization.

  • Re-Imagine Your Phone System: Move to the Cloud in 5 Easy Steps

    Sponsored by: ShoreTel

    With more leading-edge IT capabilities available only in the cloud, is it time to update your legacy phone system? In this white paper, discover 5 steps to easily move your phone system to the cloud.

  • An In-Depth Look at Logitech BRIO

    Sponsored by: Logitech Inc.

    With video's ubiquity comes pressure for networking pros to provide the best possible video experience, and many webcams are far from optimal. Learn how the BRIO is designed to address emerging business requirements, plus uncover key capabilities not commonly seen in webcams.

  • Can You Hear Me Now? Assessing VoIP Quality

    Sponsored by: SearchNetworking.com

    How does VoIP quality measure up to 20th century standards? In this issue of Network Evolution, we look at what's driving VoIP networking development, and what users expect when it comes to voice and video quality.

  • Time to Upgrade Your Phone System?

    Sponsored by: ReadyTalk

    In this white paper, discover the signs that are indications that your old phone system is keeping your business from being as productive, mobile, cost-efficient and secure as it should be.

  • CyrusOne Improves Their VoIP Application Performance

    Sponsored by: AppNeta

    Data center provider, CyrusOne, needed to improve their VoIP application performance to satisfy end users complaining about poor call quality. In this case study, learn how the provider was able to overcome their application performance struggles.

  • Improving VoIP Quality and the Impact of Skype for Business Telephony

    Sponsored by: Comcast

    In this expert e-guide, learn how to properly architect your VoIP so you can provide users with better quality of voice and support for a number of concurrent voice connections. Additionally, discover how Skype for Business telephony stacks up for enterprises.

  • A Hybrid Approach to Cloud Communications

    Sponsored by: Genesys

    Access this white paper to learn more about cloud communications, and why hybrid cloud communications are a particularly popular option.

  • Hosted VoIP Provides Critical Capabilities for Distributed Enterprises

    Sponsored by: Comcast

    To make communications more effective across any location—and today's mobile workforce — many enterprises are embracing hosted voice over IP (VoIP) services. Learn about the critical capabilities VoIP can provide your distributed enterprise in this expert white paper.

  • Web-Conferencing Vendor Comparison

    Sponsored by: Zoom Video Communications

    14 leading web-conferencing vendors are compared in this Gartner Magic Quadrant to help you find the one most suited to your needs. Learn the strengths and weaknesses of vendors like Cisco, Zoom, Microsoft, and 11 more.

  • It's Never a Good Time To Hold a Meeting

    Sponsored by: LifeSize

    This resource will help you schedule meetings across time zones worldwide. With this reference sheet, you can easily schedule the next meeting between your worldwide staff.

  • Ringing Endorsement: Which IP Phone Fits Your Needs?

    Sponsored by: SearchNetworking.com

    Despite the rise of smartphones and tablets, many organizations still depend on the IP telephone, because of its reliability and functionality.But with hundreds of models on the market and a plethora of available features, how do you choose the right one for your business? This issue of Network Evolution dials in on that question and more.

  • Function Follows Form for Healthcare Unified Communications Systems

    Sponsored by: Avaya TSG

    This e-guide will help you determine which unified communications (UC) system will best serve your healthcare facility. Inside you'll find a concise list of UC features that will enhance your ability to provide care to your patients and functionality to your clinicians.

  • Hackers Are Poised to Compromise Your Communications Networks

    Sponsored by: MASERGY

    VoIP technology has introduced new security concerns to the enterprise. Access this white paper now to learn about today's 9 most serious security concerns introduced by VoIP, and how to counteract them.

  • Picking Your Best Path to VoIP

    Sponsored by: Avaya CenturyLink

    Changing voice systems is not a trivial matter. Determine which is the right VoIP migration path your organization—cloud-based hosted VoIP or premises-based SIP trunking. Read on to learn when to consider SIP trunking over hosted VoIP (and vice versa) based on your long-term plans.

  • Making the Financial Case for Hosted VoIP

    Sponsored by: Avaya CenturyLink

    Discover in this post how to evaluate the costs of maintaining your legacy phone service—in terms of CapEx and OpEx—and estimate the financial impact of hosted VoIP to determine if you should adopt. Additionally, access a hosted VoIP TCO tool to build your implementation business case.

  • Don't Run A 21st Century Business With 20th Century Phones

    Sponsored by: Avaya CenturyLink

    Explore the top 5 business benefits you will receive by making the switch to VoIP from PBX—fulfilling the need for higher performance standards, simpler network operations, and seamless incorporation of new communications apps. Read on to see why you should consider VoIP.

  • How VoIP Delivers Tangible Business Benefits: A Case for Implementation

    Sponsored by: Avaya CenturyLink

    Discover how to improve employee productivity and enhance customer experience—within IT's budget—by implementing more agile VoIP. Choose the right combo of VoIP for your business—whether hosted or SIP trunk—and examine its multitudinous business benefits, overcoming aging network infrastructure.

  • Utah State University Realizes Big Savings by Upgrading to VoIP

    Sponsored by: Avaya CenturyLink

    Learn how to save your organization thousands of dollars by upgrading older TDM systems to VoIP—recovering productive hours from IT staff to put toward new initiatives. Integrate VoIP into your modern digital infrastructure to unify communications and mobilize your workforce for even greater productivity.

  • Why Moving to VoIP Makes Business Sense (and Produces Cents)

    Sponsored by: Avaya CenturyLink

    Discover the top 3 things you need to know to succeed with VoIP today—including how to avoid the money drain of legacy PBXs—as well as the risks and rewards VoIP affords. Access this post to improve employee productivity and reduce communications costs by increasing network capacity.

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