Social Computing Research
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Podcast Enterprise Social Platforms-Meet Dyanamic Case Management
Sponsored by: OpenTextWhile many people use social media for personal reasons, some businesses overlook the benefits of social to their organization. Tune into this informative podcast to learn more about conceptualizing how social helps a business and allows them to reach business goals.
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Webcast Enterprise Social Platforms-Meet Dyanamic Case Management
Sponsored by: OpenTextWhile many people use social media for personal reasons, some businesses overlook the benefits of social to their organization. View this informative webcast to learn more about conceptualizing how social helps a business and allows them to reach business goals.
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Data Sheet: Oracle Social Engagement and Monitoring Cloud Service
Sponsored by: Oracle Corporation UK LtdRead this white paper to learn how taking advantage of social channels through a single software interface can help your company to listen to what customers are saying, reply to posts and messages, keep tabs on your competitors, publish to multiple Facebook and Twitter accounts, and much more.
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Stream Social Intelligence Solution
Sponsored by: IBM and Stream IntegrationRead this paper for how you can learn more about your current and potential customers, what they're interested in, their buying habits, and the factors that influence their decisions. Also, discover how you can gain deeper insight into your revenue potential, positive and negative trends, brand health, and more!
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Stream: Extending Social Media Analytics
Sponsored by: IBM and Stream IntegrationThis paper explains how social intelligence enriches social media data with demographic and customer spending data to provide a deeper view of customer discussions and what factors influence them. Discover one social intelligence tool that offers advanced social intelligence capabilities.
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Stream Social Intelligence: Know more about your customers and prospects.
Sponsored by: IBM and Stream IntegrationIn this product overview, learn about a social intelligence tool that can improve your business's social analytics capabilities by improving segmentation, optimizing marketing campaigns, and helping to reach customers.
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E-Guide: New Malware Threats Require New Antimalware Protection Strategy
Sponsored by: Dell SecureWorksThis expert e-guide examines emerging threats and malware that are targeting smartphones, mobile apps, social media, and cloud services. Inside, discover essential strategies and best practices for mitigating these risks and ensuring enterprise security.
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A Unified Records Management Approach to Maximize SharePoint and Social Media
Sponsored by: Iron MountainAs the use of social media and SharePoint technologies continues to rise, effective records management is becoming more difficult than ever before. Inside this paper, learn best practices for effectively managing SharePoint and social media, including 5 questions to consider and 4 key issues to address when designing your overall strategy.
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How to be influential online
Sponsored by: ComputerWeekly.comWeb psychologist, Nathalie Nahai explains how to use the web and social media to communicate your message more effectively.
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Records Management Strategies for Social Media Compliance
Sponsored by: Iron MountainAccording Smithsonian Magazine, by 2013 businesses will generate as much data every 10 minutes as was generated in the world through 2003 – most of which will be social media data. Does you have a solid plan in place to effectively manage these social records? Read on to learn 5 steps to devising a social media records management program.
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CW Special report on Wipro
Sponsored by: ComputerWeekly.comThis 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance.
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Guide to Social IT Basics
Sponsored by: ServiceNowWhen IT organizations utilize social media, it can efficiently help more people inside and outside the data center quickly access more services and knowledge. Combine people's knowledge and good will and the essence of information technology service management (ITSM) can be more fully realized.
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Top 10 Predictions for 2013
Sponsored by: ComputerWeekly.comAnalyst Group, Nucleus Research gives its view of the IT trends and technologies that will shape 2013.
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Bringing Social Media Interactions into the Contact Center
Sponsored by: AvayaThink that leveraging a social media contact center strategy won't work for your business? You may want to check the facts. As this white paper explains, case studies of companies with successful social media strategies within their contact centers abound. Open this paper to discover the perhaps surprisingly significant business benefits.
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Anatomy of the New Decision: Five Hot Trends Shaping Business Analytics
Sponsored by: Information BuildersBusinesses have been using data to improve decision-making for decades, but practicing legacy business intelligence strategies today can put you at a disadvantage. Read on to learn how the 5 hottest IT trends help you extract more sophisticated intelligence from your data, including: mobile computing, social media, cloud services, and more.
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Websites are Dead. Long Live Digital Presence
Sponsored by: Limelight Networks, Inc.As digital channels evolve, so should your business's digital strategy – yet most businesses today still rely solely on websites to generate traffic and attract customers. In order to thrive, you need to engage and interact with customers across a variety of channels. Read on to learn how to get started crafting a strong digital presence.
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Handbook: The Dos and Don’ts of Social Media Analytics
Sponsored by: IBMRead this handbook for advice on developing a social media analytics strategy, maintaining a clear business purpose for the program, and dealing with obstacles along the way.
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E-Guide: Creating an Effective Social Analytics Program
Sponsored by: IBMRead this e-guide to discover the tricks of effective social media analytics, including:knowing, up front, what you hope to achieve with the data; bringing in an analytics software vendor or service provider if you don't plan on analyzing large quantities of data; and using social analytics as a crisis aversion tool.
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E-Guide: Social Analytics: Opportunities and Challenges
Sponsored by: IBMRead this e-guide to learn how social media analytics can help businesses improve marketing by quantifying customer value at different stages of the life cycle, but also that they need tools like in-memory computing to provide real-time analysis of vast volumes of customer behavior data.
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E-Guide: Harnessing Social Analytics
Sponsored by: IBMIn this e-guide, discover how social media analytics software leverages text analytics capabilities to reveal patterns, trends, and potential business problems within online discussions.
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Gartner Sees Cloud Computing, Mobile Development Putting IT on Edge
Sponsored by: IBMThis fall, Gartner Inc.'s 2012 ITxpo conference centered around the highly disruptive, consumer-driven group of phenomena that consists of cloud computing, Web information, mobile devices, and social media innovations. Read this expert e-guide to find out what conclusions Gartner reached about how IT should be adjusting.
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ISM Essentials Guide – Threat Management
Sponsored by: Dell SecureWorksIn this essential guide, gain a complete overview of today's threat landscape. Discover the new platforms – such as mobile devices, social media, and the cloud – that cybercriminals are targeting, learn key antimalware strategies, and more by reading on today.
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Solution Spotlight: The Challenges of Mobile Application Development
Sponsored by: IBMAt Gartner Inc.'s Fall 2012 ITxpo conference, the main topic was how IT should adjust to the highly disruptive, consumer-driven group of phenomena that consists of cloud computing, Web information, mobile devices, and social media innovations. Read this expert e-guide to find out what conclusions were presented at the Gartner conference.
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Tips and Best practices for Enterprise Social Software Adoption
Sponsored by: NewsGatorMost businesses today are aware of the benefits of social technologies, but many organizations are finding that simply deploying social tools isn't enough to ensure social success or user adoption. Read this e-guide to learn 4 steps that lead to enterprise-wide user adoption and the importance of establishing a collaborative environment.
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Social Recruiting Guide: How to Effectively Use Social Networks and Avoid Legal Risks
Sponsored by: Oracle CorporationSocial networking sites are some of the most powerful tools available to recruiters today. If you're not sure where to start with a social recruiting strategy, this paper will outline why social recruiting is becoming an imperative for companies today, what considerations you need to be aware of, and what first steps you can take.
