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Retail Trade IndustryResearch

  • The Secrets of Seamless Retailing Success

    Sponsored by: ComputerWeekly.com

    Thisresearch from Accenture suggests that consumers may be having second thoughts about the benefits of online shopping and that no one should write off stores just yet.

  • Taking Stock: How to Secure Merchandise in a Mobile World

    Sponsored by: Toshiba

    While mobile self-scanning technology helps retailers improve the shopping experience, many businesses worry about the impact mobility will have on shrink. In this informative white paper, learn how to combine technical, operational, and psychological deterrents to reap the benefits of mobile shopping while also minimizing shrink concerns.

  • Engaging Experiences: Consistent Service With Innovative POS System

    Sponsored by: Toshiba

    Watch this brief video to learn about an innovative new POS system that can be used throughout your store to create consistent, engaging experiences for associates and customers. Learn how this platform can be used for multiple purposes throughout the store.

  • Keeping Cohesive: Manage Brand Experience with Omni-Channel POS System

    Sponsored by: Toshiba

    Today's multi-channel retail environment demands tools that will help support customer interactions across a variety of platforms. This comprehensive e-book provides an in-depth look at the three essential components of converting to an omni-channel aware POS.

  • Modern POS Migration: 9 Essential Steps to Adapting

    Sponsored by: Toshiba

    Legacy point of sale (POS) systems were designed to handleone type of customer interaction at a time -- they're not built for today's world of cross-channel communication. As you adapt to mobile, social, and online transactions, it's time for you to upgrade your POS system as well.

  • Debunk Three Mobile Myths in Retail

    Sponsored by: Toshiba

    Deloitte Consulting claims that by 2016, over 20% of retail sales will be influenced by mobile technology, regardless of where products are actually purchased. To capitalize on the mobile boom, retailers need to create a consistent brand experience across all channels, as well as avoid some common mobile misconceptions.

  • Case Study: KFC POS System Serves Great Service

    Sponsored by: Toshiba

    KFC, the global fast food chain, was upgrading to a new software platform, and they needed to upgrade its existing point-of-sale (POS) equipment that would support the new software regulations. In this brief case study, find out which POS system KFC ultimately chose, and discover the benefits they experienced from the hardware upgrade.

  • Keep Customers, and Keep Customers Happy: POS Systems Compared

    Sponsored by: Toshiba

    Point of sale (POS) systems are a critical element of any successful retail business and of excellent, efficient customer service. In this analysis report, compare top POS systems and see how they hold up to the test of time. Also, find out how much impact durability really has on revenue.

  • How to put the customer at the center of your commerce cycle

    Sponsored by: Toshiba

    In this brief video, learn how to put the customer at the center of the commerce cycle with the right technologies and processes. Discover the IBM Client Center, where you can visualize what your business' future - using IBM's Smarter Commerce technologies -- could look like.

  • Transforming business at the intersection of marketing and technology

    Sponsored by: ComputerWeekly.com

    Businesses have to change themselves quickly and dramatically if they want to survive and thrive, say Bob Lord and Ray Velez, CEO and CTO of razorfish, in this extract from their book, Covnerge.

  • Case Study: How John Lewis Conquered the Web

    Sponsored by: ComputerWeekly.com

    Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business.

  • The Digital Enterprise

    Sponsored by: ComputerWeekly.com

    Not every business is a digital business, but every business must become digital, writes Karl-Heinz Streibich in this book extract.

  • Create a Strong, Dynamic Customer Experience

    Sponsored by: Hewlett-Packard Limited

    This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.

  • Omnichannel Shoppers Trendagram

    Sponsored by: Hewlett-Packard Limited

    This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers.

  • Delivering omni-channel shopping - Using information management and analytics in consumer industries and retail

    Sponsored by: Hewlett-Packard Limited

    This resource examines the data-oriented trends affecting consumer industries and retailers, and evaluates next-generation analytics strategies that are driving success.

  • CW500: Retail IT: The high street vs the internet

    Sponsored by: ComputerWeekly.com

    Graham Benson, IT Director at M and M Direct, reveals the impact e-commerce and rise of the internet has had on business in this presentation, given to Computer Weekly's 500 Club for IT leaders.

  • Optimising your OmniPayments: Consumers, payments and the future

    Sponsored by: ComputerWeekly.com

    Developing a wider Omnichannel strategy can help retailers deliver on the overall shopping experience that the consumers of today and tomorrow expect.

  • Next Generation Data centre Index – Cycle III

    Sponsored by: ComputerWeekly.com

    Organisations that are investing in key areas of IT and changing their mindset in the way they approach IT are well ahead of those just trying to save money,  say analysts Clive Longbottom and Bob Tarzey.

  • Snapshot: Online presence of UK retailers

    Sponsored by: ComputerWeekly.com

    This concise report assesses the online presence of 36 of the UK's leading high street retailers.

  • Fair exchange protocols with anonymity and non-repudiation for payments

    Sponsored by: ComputerWeekly.com

    This article in our Royal Holloway Information Security series looks in detail at two key principles necessary for secure payments: fair exchange and non-repudiation.

  • Information Security Breaches Survey 2013

    Sponsored by: ComputerWeekly.com

    Security breaches cost large businesses an average of £850,000, the 2013 Information Security Breaches Survey reveals.

  • Modernize CRM and ecommerce: 4 steps

    Sponsored by: IBM.

    Tune in to this exclusive podcast with Martin Gill from Forrester Research to get a four-step guide to developing an agile commerce strategy that will enable your company to swiftly adapt to changing customer demands and new technology.

  • Manufacturing Technology Trends in 2013

    Sponsored by: Sage Software

    How are macro technology trends such as mobile and cloud affecting the manufacturing sector? What implications does the Dodd-Frank Act and an increasing numbers of Millennials in the global workforce have on supply chains? This E-Guide exposes trends to watch out for in 2013 and beyond

  • IBV Study: Capitalizing on the Power of the Smarter Consumer

    Sponsored by: IBM

    Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail.

  • IBM Analytic Answers for Retail Purchase Analysis and Offer Targeting

    Sponsored by: IBM

    This resource introduces a portfolio of cloud-based strategies that allow organizations of all shapes and sizes to benefit from advanced analytics – without the need for infrastructural changes, expensive software, or analytics expertise.

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