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Retail Trade Industry Research

  • 7-Eleven Cuts Campaign Lead Times by 80%, Optimizes Customer Experience

    Sponsored by: Splunk

    Discover in this case study how 7-Eleven overcame their manual data analysis and operational burdens, delivering a comprehensive overview of all internal data and analyzing the performance at every point-of-sale to optimize customer experience. Read on to experience an 80% reduction in lead time for promotional campaigns.

  • The One Overlooked Key to Retail Success

    Sponsored by: MuleSoft

    In this white paper, learn about the key challenges for retailers today as well as recommendations for overcoming them. Discover why API-led connectivity in particular is where retailers will gain an edge, and see two case studies of retailers who are succeeding in the face of disruptive change.

  • Retailers Experiment with Office 365

    Sponsored by: Microsoft

    Analysts looked at how Office 365 helps retailers modernize both their business processes and customer relationship management. Discover how the cloud-based suite impacted retailers financially and organizationally.

  • Maintaining Strong Security and PCI DSS Compliance in a Distributed Retail Environment

    Sponsored by: WatchGuard Technologies, Inc.

    This white paper provides business planners with informative details on how to maintain strong security and PCI DSS compliance in a distributed retail environment. Access now for tools on how to keep applications, data and networks safe and PCI DSS compliant.

  • Tesco.com Accelerates Development Through Deep Understanding of Customer Behavior

    Sponsored by: Splunk

    British grocery and general merchandise retailer Tesco wanted to better track and understand customer behaviors on their website Tesco.com. They turned to one platform to help them improve customer satisfaction and reduce revenue loss. Learn more now.

  • Retail Supply Chain Execution: New Requirements To Meet New Demand

    Sponsored by: GT Nexus

    In this white paper you will learn how your supply chain can keep up with escalating customer demands to boost customer experiences. Download now to discover how you tackle fundamental supply chain challenges and more.

  • Think Your Legacy ERP Can Keep Up With Omni-Channel Trends? Think Again

    Sponsored by: Infor

    Access this concise resource to explore ways modern, industry-focused ERP systems help retailers capture the right information to help satisfy consumer demand without risking overstocks or markdowns.

  • Transformers: How machines are changing every sector of the economy

    Sponsored by: ComputerWeekly.com

    The UK wholesale and retail sector has the greatest number of jobs with a high chance of automation in the next 10 to 20 years, according to this research by Deloitte.

  • Does Your Current ERP System Cost More Than It Delivers?

    Sponsored by: Infor

    This white paper will help you recognize if it's time to re-evaluate the viability of your present ERP strategy. Uncover options for extending your system's life, as well as questions to consider when you're in the market for a replacement system.

  • CW Europe – Forecast: Cloudy with Dry Spells

    Sponsored by: ComputerWeekly.com

    In Europe cloud is restricted and hybrid setups make use of local compute and storage.

  • The Technology Industry 2016

    Sponsored by: ComputerWeekly.com

    Most permanent IT professionals have seen their salaries rise over the past four years, and 15% are reporting pay rises of more than 10%, the Computer Weekly/Mortimer Spinks 2016 survey reveals.

  • E-Commerce Merchandising and Catalog Technology Capabilities

    Sponsored by: Oracle Corporation

    Unified admin tools simplify management of your catalog, pricing, content, merchandising, promotions, and more. Access this data sheet and learn how to make e-commerce edits easily with a rich-text editor that supports full HTML markup, arrange products manually with simple drag and drop tools, and more.

  • CRM Success Stories: Pandora Jewelry LLC

    Sponsored by: Microsoft

    This case study reveals how Pandora implemented a globally connected, collaborative environment to quickly adapt and respond to the needs of its expanding customer base and enabled employees with self-service access to crucial customer data. Discover how you can similarly achieve customer focus.

  • DigiWorld Yearbook

    Sponsored by: ComputerWeekly.com

    IDATE's DigiWorld Yearbook provides an annual analysis of the recent developments shaping the telecoms, internet and media markets, identifying major global trends and scenarios.

  • Cyber Security Intelligence Index for Retail

    Sponsored by: IBM

    This security intelligence report examines the types of threats that retailers face and gives advice for staying safe. Access it now to learn how you can protect your retail organization from advanced attacks.

  • How Leading Retailers Improve the Customer Experience

    Sponsored by: IBM

    This report explains the best practices of retailers that outperform their peers. Learn how leading retailers optimize the customer experience by using analytics to inform merchandising activities as well as to make better marketing, sales, and sourcing decisions.

  • Yakult’s New Product Sales in the Netherlands Increase 15 to 20%

    Sponsored by: TIBCO Software Inc.

    In this brief case study, you'll learn how a leading probiotic beverage company was able to distinguish sales drivers from non-drivers by upgrading from time-consuming spreadsheets. Find out how the right analytics strategy can help you reap similar benefits.

  • Retail Revolution

    Sponsored by: ComputerWeekly.com

    This PowerReviews study, based on a survey of 1,000 people in the UK, and a similar number in the US, explores the impact of technology on shopping behaviour and outlines what retailers need to consider to meet these changing demands.

  • Helpful Guide to Retail Technologies and Strategies

    Sponsored by: IBM

    This guide highlights effective approaches for retailers to enhance online and digital customer interactions, as well as identify financially sound business models and growth initiatives. Discover three imperatives organizations must get right and the tools to help them get there.

  • The Secrets of Seamless Retailing Success

    Sponsored by: ComputerWeekly.com

    Thisresearch from Accenture suggests that consumers may be having second thoughts about the benefits of online shopping and that no one should write off stores just yet.

  • Transforming business at the intersection of marketing and technology

    Sponsored by: ComputerWeekly.com

    Businesses have to change themselves quickly and dramatically if they want to survive and thrive, say Bob Lord and Ray Velez, CEO and CTO of razorfish, in this extract from their book, Covnerge.

  • Why Creating Closer Customer Relationships Depends on Master Data Management

    Sponsored by: TIBCO Software Inc.

    This dynamic terrain is rocky, but it also holds enormous potential. The following white paper reveals what strategies you need to achieve close customer relationships and increased loyalty.

  • Computer Weekly – 27 May 2014: Targeting the digital customer

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we go behind the scenes of John Lewis's £40m e-commerce transformation plan to find out how to target the digital customer. Starbucks' European CIO talks about the coffee chain's IT strategy. And we evaluate three big suppliers' plans for virtualised networking. Read the issue now.

  • Mobile Checkout: Controlling Shrink With Self-Scanning

    Sponsored by: Toshiba

    While mobile self-scanning technology helps retailers improve the shopping experience, many businesses worry about the impact mobility will have on shrink. In this informative white paper, learn how to combine technical, operational, and psychological deterrents to reap the benefits of mobile shopping while also minimizing shrink concerns.

  • Case Study: KFC POS System Serves Great Service

    Sponsored by: Toshiba

    KFC, the global fast food chain, was upgrading to a new software platform, and they needed to upgrade its existing point-of-sale (POS) equipment that would support the new software regulations. In this brief case study, find out which POS system KFC ultimately chose, and discover the benefits they experienced from the hardware upgrade.

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