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Retail Channels Research

  • Top 5 Reasons Retailers Go Google

    Sponsored by: Cloud Sherpas

    Many retailers are building an amazing, immersive mobile presence through interactive apps that match the brand and help customers locate stores. It also helps stores recognize customers across all channels, providing a seamless shopping experience and more personalized offers.

  • CW Buyer's Guide: Next Generation E-Commerce

    Sponsored by: ComputerWeekly.com

    In this 13-page buyer's guide, Computer Weekly looks at how retailers are turning to next‑generation e-commerce to deliver an effective online experience.

  • Top Ten Reasons Retailers Upgrade to Area-Imagers

    Sponsored by: Honeywell

    In this white paper you will learn about the top 10 reasons retailers upgrade their traditional laser scanner technology to area-imagers. Read now to explore this technology in depth.

  • Case Study: How the Seattle Seahawks Drove Record Sales at New Pro Shop in One Day

    Sponsored by: Honeywell

    Discover how your organization can reap the benefits of mobile sales technology to increase your customer satisfaction in this exclusive case study. Read now to learn more.

  • How Mobile Engagement Is Reinventing Brick and Mortar Retail

    Sponsored by: Honeywell

    This white paper describes how the effective use of mobile engagement can increase sales and customer satisfaction at your brick-and-mortar retail stores.

  • Buyer's Guide: Customer Experience Management

    Sponsored by: ComputerWeekly.com

    In this 13-page buyer's guide, ComputerWeekly looks at the challenge facing organizations in delivering an online experience to customers that goes far beyond just a website. Additionally, explore critical actions CIOs should undertake to improve customer experience.

  • Creating the Seamless Omni-channel Experience

    Sponsored by: NetSuite

    Read this white paper to see how Australian retailers are adapting to omni-channel shopping, and some of the issues and challenges they've experienced. Examine how the latest generation of retail business systems supports retailers and manufacturers in evolving their omni-channel model.

  • Information security in the retail chain

    Sponsored by: ComputerWeekly.com

    This article in our Royal Holloway Information Security Thesis Series looks at how automated distribution centres play a business-critical role in the retail supply chain, and any challenge to their continuous availability and the services they provide must be overcome.

  • Why Businesses Should Enhance the Digital Customer Experience

    Sponsored by: Hewlett-Packard Limited

    Find out how a consumer-orientated digital strategy that spans numerous channels – your website, mobile apps and more – can help create new opportunities for your organisation.

  • Retail's digital future

    Sponsored by: ComputerWeekly.com

    This report highlights eight emerging technology trends in retail, some of the pioneering startups making them happen, and the data protection and privacy issues they raise.

  • The Secrets of Seamless Retailing Success

    Sponsored by: ComputerWeekly.com

    Thisresearch from Accenture suggests that consumers may be having second thoughts about the benefits of online shopping and that no one should write off stores just yet.

  • The Digital Enterprise

    Sponsored by: ComputerWeekly.com

    Not every business is a digital business, but every business must become digital, writes Karl-Heinz Streibich in this book extract.

  • Taking Advantage of Transformational Mobile Technologies in Retail

    Sponsored by: Hewlett-Packard Company

    View this brief resource for key information on how mobility has changed the way of growing retail business by enabling improved consumer-business interaction. Click now to see how to get started with a mobile planning strategy.

  • From Mobile Interaction to Retailer Revenue

    Sponsored by: Hewlett-Packard Company

    This white paper highlights the business opportunity that mobility brings for retailers. Click now to see why retailers must capitalize on mobile technology to build better customer experiences and drive sales in a continuously changing market.

  • Cloud Solutions: Three Critical Rules for Retail

    Sponsored by: Hewlett-Packard Company

    This white paper is a retailer's guide to the cloud, including information on the 3 most common types of services, the major benefits of cloud adoption, and key guidelines for transitioning to  this type of environment.

  • Analytics Insights Deliver Competitive Differentiation

    Sponsored by: Hewlett-Packard Company

    In this resource, learn how retailers should capitalize on omni-channel commerce by leveraging business intelligence from social media and use predictive analytics to optimize business strategies and maximize profitability.

  • Create a strong, dynamic customer experience

    Sponsored by: Hewlett-Packard Company

    In this white paper, learn how retail businesses should leverage technology to gather more customer info, implement the appropriate changes to their services, and create a more enjoyable shopping experience. Click now to see how to manage and maximize opportunity from omni-channel services.

  • Enhancing brick-and-mortar customer engagement

    Sponsored by: Hewlett-Packard Company

    This white paper explains why retailers must incorporate omni-channel shopping into their businesses by leveraging analytics, application transformation, and cloud-based services to enhance in-store customer experiences.

  • Create a Strong, Dynamic Customer Experience

    Sponsored by: Hewlett-Packard Limited

    This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.

  • Omnichannel Shoppers Trendagram

    Sponsored by: Hewlett-Packard Limited

    This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers.

  • Delivering omni-channel shopping - Using information management and analytics in consumer industries and retail

    Sponsored by: Hewlett-Packard Limited

    This resource examines the data-oriented trends affecting consumer industries and retailers, and evaluates next-generation analytics strategies that are driving success.

  • Optimising your OmniPayments: Consumers, payments and the future

    Sponsored by: ComputerWeekly.com

    Developing a wider Omnichannel strategy can help retailers deliver on the overall shopping experience that the consumers of today and tomorrow expect.

  • Mobile Checkout: Controlling Shrink With Self-Scanning

    Sponsored by: Toshiba

    While mobile self-scanning technology helps retailers improve the shopping experience, many businesses worry about the impact mobility will have on shrink. In this informative white paper, learn how to combine technical, operational, and psychological deterrents to reap the benefits of mobile shopping while also minimizing shrink concerns.

  • Modernize CRM and ecommerce: 4 steps

    Sponsored by: IBM.

    Tune in to this exclusive podcast with Martin Gill from Forrester Research to get a four-step guide to developing an agile commerce strategy that will enable your company to swiftly adapt to changing customer demands and new technology.

  • Computer Weekly – 8 October 2013: High street retailers fight back with multi-channel IT

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, high street retailers are fighting back against online rivals by using IT to support multi-channel customers – and Tesco's marketing chief explains how it works at the UK's biggest supermarket. Also, we ask how revelations about internet surveillance affect the protection of corporate information. Read the issue now.

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