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Retail Channels Research

  • Case Study: Technopolis Implements a Winning Omni-Channel Retail Strategy

    Sponsored by: IBM

    This brief case study demonstrates how to standardize online and instore retailing on a single platform. Access now and discover ways to deliver omni-channel optimization.

  • Computer Weekly – 25 August 2015: Coping with a crisis

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, IT leaders discuss their experiences of dealing with disaster and the importance of planning to ensure business continuity. Jaeger's CIO talks about bring the iconic fashion brand into the digital age. And we look at the issues around writing supplier contracts for agile software development. Read the issue now.

  • Growth Strategies for the Next-Generation Retailer

    Sponsored by: IBM

    This report offers retail organizations in-depth, pragmatic suggestions for proceeding with key growth initiatives. Uncover ways to think outside your existing box when you implement BI and analytics technologies, pursue emerging markets, and more.

  • Case Study: How one Retailer Association Improved Sales and their Image

    Sponsored by: IBM

    This brief case study reveals what happened when a major player in the fashion retailer industry analyzed social conversations for a full year. Discover how to note key concepts that influence brand perception and purchase decisions.

  • 2015 Guide to Retail Technologies and Strategies

    Sponsored by: IBM

    This guide highlights effective approaches for retailers to enhance online and digital customer interactions, as well as identify financially sound business models and growth initiatives. Discover three imperatives organizations must get right and the tools to help them get there.

  • Shoppers Disrupted: Retailing Through the Noise

    Sponsored by: IBM

    Savvy technology-enabled customers are demanding what they want, when they want it and how they want it delivered. Access this executive report to understand the full potential of new technologies across the retail space.

  • CW Buyer's Guide: Next Generation E-Commerce

    Sponsored by: ComputerWeekly.com

    In this 13-page buyer's guide, Computer Weekly looks at how retailers are turning to next‑generation e-commerce to deliver an effective online experience.

  • Buyer's Guide: Customer Experience Management

    Sponsored by: ComputerWeekly.com

    In this 13-page buyer's guide, ComputerWeekly looks at the challenge facing organizations in delivering an online experience to customers that goes far beyond just a website. Additionally, explore critical actions CIOs should undertake to improve customer experience.

  • Information security in the retail chain

    Sponsored by: ComputerWeekly.com

    This article in our Royal Holloway Information Security Thesis Series looks at how automated distribution centres play a business-critical role in the retail supply chain, and any challenge to their continuous availability and the services they provide must be overcome.

  • Why Businesses Should Enhance the Digital Customer Experience

    Sponsored by: Hewlett-Packard Limited

    Find out how a consumer-orientated digital strategy that spans numerous channels – your website, mobile apps and more – can help create new opportunities for your organisation.

  • Retail's digital future

    Sponsored by: ComputerWeekly.com

    This report highlights eight emerging technology trends in retail, some of the pioneering startups making them happen, and the data protection and privacy issues they raise.

  • The Secrets of Seamless Retailing Success

    Sponsored by: ComputerWeekly.com

    Thisresearch from Accenture suggests that consumers may be having second thoughts about the benefits of online shopping and that no one should write off stores just yet.

  • The Digital Enterprise

    Sponsored by: ComputerWeekly.com

    Not every business is a digital business, but every business must become digital, writes Karl-Heinz Streibich in this book extract.

  • Taking Advantage of Transformational Mobile Technologies in Retail

    Sponsored by: Hewlett-Packard Company

    View this brief resource for key information on how mobility has changed the way of growing retail business by enabling improved consumer-business interaction. Click now to see how to get started with a mobile planning strategy.

  • From Mobile Interaction to Retailer Revenue

    Sponsored by: Hewlett-Packard Company

    This white paper highlights the business opportunity that mobility brings for retailers. Click now to see why retailers must capitalize on mobile technology to build better customer experiences and drive sales in a continuously changing market.

  • Cloud Solutions: Three Critical Rules for Retail

    Sponsored by: Hewlett-Packard Company

    This white paper is a retailer's guide to the cloud, including information on the 3 most common types of services, the major benefits of cloud adoption, and key guidelines for transitioning to  this type of environment.

  • Analytics Insights Deliver Competitive Differentiation

    Sponsored by: Hewlett-Packard Company

    In this resource, learn how retailers should capitalize on omni-channel commerce by leveraging business intelligence from social media and use predictive analytics to optimize business strategies and maximize profitability.

  • Create a strong, dynamic customer experience

    Sponsored by: Hewlett-Packard Company

    In this white paper, learn how retail businesses should leverage technology to gather more customer info, implement the appropriate changes to their services, and create a more enjoyable shopping experience. Click now to see how to manage and maximize opportunity from omni-channel services.

  • Enhancing brick-and-mortar customer engagement

    Sponsored by: Hewlett-Packard Company

    This white paper explains why retailers must incorporate omni-channel shopping into their businesses by leveraging analytics, application transformation, and cloud-based services to enhance in-store customer experiences.

  • Create a Strong, Dynamic Customer Experience

    Sponsored by: Hewlett-Packard Limited

    This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.

  • Omnichannel Shoppers Trendagram

    Sponsored by: Hewlett-Packard Limited

    This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers.

  • Delivering omni-channel shopping - Using information management and analytics in consumer industries and retail

    Sponsored by: Hewlett-Packard Limited

    This resource examines the data-oriented trends affecting consumer industries and retailers, and evaluates next-generation analytics strategies that are driving success.

  • Mobile Checkout: Controlling Shrink With Self-Scanning

    Sponsored by: Toshiba

    While mobile self-scanning technology helps retailers improve the shopping experience, many businesses worry about the impact mobility will have on shrink. In this informative white paper, learn how to combine technical, operational, and psychological deterrents to reap the benefits of mobile shopping while also minimizing shrink concerns.

  • Modernize CRM and ecommerce: 4 steps

    Sponsored by: IBM.

    Tune in to this exclusive podcast with Martin Gill from Forrester Research to get a four-step guide to developing an agile commerce strategy that will enable your company to swiftly adapt to changing customer demands and new technology.

  • Computer Weekly – 8 October 2013: High street retailers fight back with multi-channel IT

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, high street retailers are fighting back against online rivals by using IT to support multi-channel customers – and Tesco's marketing chief explains how it works at the UK's biggest supermarket. Also, we ask how revelations about internet surveillance affect the protection of corporate information. Read the issue now.

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