Management Service Providers Research
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MicroScope - January 2020: SMEs and managed services
Sponsored by: TechTarget ComputerWeekly.comIn this issue of MicroScope, we look at the channel opportunity in the SME customer base as they look for managed services support, our roundtable discussion looks at the transformative appeal of unified communications, and consider why software development houses are switching to no-code. Read the issue now.
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MicroScope – June 2019: Sourcing IT among the clouds
Sponsored by: MicroScopeOutsourcing is changing as the anything-as-a-service model takes off.
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Beyond your company boundaries
Sponsored by: TechTarget ComputerWeekly.comLudo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of interactive presentations, written especially for Computer Weekly.
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The Managed Services Trend Reaches the Software-Defined WAN
Sponsored by: TechTarget NetworkingLearn how a managed SD-WAN can help your organization optimize network performance, increase network agility and pinpoint disabled network connections.
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How Hybrid Cloud Benefits from MSPs
Sponsored by: Microsoft, Intel, SAPWhile the hybrid cloud brings great opportunities for the future, it also presents several challenges. This vendor-neutral e-guide explores the benefits of leveraging a managed service approach and the advanced IT management methodologies they offer.
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MSPs: Documentation, RMM Tools and Security Portfolios
Sponsored by: QuosalIn this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud, and the automation of MSP operations.
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Channel Partnerships in the Era of the Cloud
Sponsored by: QuosalIn this e-guide, uncover how the cloud is affecting the way channel partnerships are formed and managed, as well as what your organization should be doing in the cloud era.
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MSPs: Documentation, RMM Tools and Security Portfolios
Sponsored by: Solarwinds MSPIn this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud and MSP security portfolios.
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Hybrid Cloud Management and Automated Monitoring Tools for MSPs and Channel Partners
Sponsored by: ConnectWiseIn this expert e-guide, explore how to use remote monitoring and management and other automated tools to manage hybrid cloud environments. Discover how to evaluate both commercially available and homegrown automated tools, enable custom integrations to unify monitoring tools with ITSM, monitor legacy systems, and more.
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Five MSP Marketing Tactics to Boost Growth
Sponsored by: QuosalAccess this expert e-guide for 5 MSP marketing tips that can boost your company's growth.
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Avoiding the 7 Deadly Sins of MSP Sales Recruitment
Sponsored by: QuosalAccording to industry hiring gurus, 50% of a company's success attributes to the talent in the organization, so absorbing a few best practices for hiring can go a long way. In this expert e-guide, hiring expert Michael Schmidtmann details the 7 mistakes that MSP hiring managers make in recruiting salespeople and explains how to avoid them.
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MSPs Move to the Cloud and Value-Based Pricing
Sponsored by: KaseyaThe annual growth rates for managed services have accelerated over the past year and many MSPs are moving toward value-based pricing according to Kaseya research. Read on to find out why.
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A Better Way to Manage Desktops: HP Workplace Management Services
Sponsored by: Hewlett-Packard EnterpriseEnterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
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Accessing A Multi-Cloud Environment
Sponsored by: CoreSiteThis expert e-guide will show you how to deal with migrating applications in the new cloud world. Also learn the four strengths to look for in a cloud management vendor and how to achieve open management in a multivendor environment.
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Deployment Flexibility
Sponsored by: AspectIn this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility.
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Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications
Sponsored by: IBMThis resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
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Expert Guide to Data Protection: New Capabilities, Remaining Gaps, and Answers to Customer FAQ
Sponsored by: Symantec CorporationThis e-guide follows the evolution of data protection and points out the latest capabilities and remaining gaps in the marketplace. Read on now to find out whether conventional methods are keeping pace and which data protection processes should be treated separately.
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Communications service providers can ease data storage management
Sponsored by: IBMThis resource examines the challenges of growing data volumes, and introduces a storage management, backup, and recovery tool that can ease the data management burden for communications service providers.
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Cloud BDR for MSPs: Partner Support Makes the Difference
Sponsored by: IntronisThis brief white paper provides deeper insight into solution providers, value-added resellers and MSPs implementing online backup as a cost-effective way to deliver a foundational IT service to SMB clients. Find out you can provide maximum value to customers while realizing optimal recurring revenues, profits and branding opportunities.
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Integrating Cloud Backups Into Your MSP Management Platforms
Sponsored by: IntronisIn this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
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Success: Turning Your MSP Strategy On Its Head
Sponsored by: IntronisThis white paper analyzes overcoming entrenched legacy obstacles and attitudes with a paradigm shift on the part of channel partners. Find out how you can cultivate successful and profitable MSP relationships.
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HP Device Manager 4.5 User Guide
Sponsored by: Hewlett Packard Enterprisethis comprehensive white paper gives insight into an innovative server-based application that provides powerful centralized administration capabilities for thin client devices running HP software
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Transparent Cloud Backup
Sponsored by: IntronisThis short white paper explores a MSP focused backup and recovery service with intelligent backup framework which addresses application and server virtualization backup and recovery requirements.
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Hybrid IT Service Management
Sponsored by: FrontRange Solutions Inc.This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
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IT Services: A Management model for CIOs
Sponsored by: CenterBeamThis expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing.