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  • Expert Tips: Making ITSM Part of Your IT Strategy

    Sponsored by: SearchCIO.com

    In this e-guide learn how to protect your organization’s overall value by utilizing ITSM. Discover why it is important that your IT strategy and service desk operations go hand-in-hand, which three ITIL service operations to use to ensure value throughout the service lifecycle, and learn how service desk can prepare to support these activities.

  • Agile case studies: How GE, Houghton Mifflin and NYSE drove change

    Sponsored by: TechTarget

    With technological advancements moving at breakneck speeds, it's challenging to keep pace. But in order to stay relevant in the IT landscape you need to move where technology is going. Take a look at this e-guide to discover how to successfully change your existing culture to one of lucidity and conjunction – and set business processes accordingly.

  • What CFOs Should Ask their Software Development Leaders

    Sponsored by: IBM

    This paper illustrates a new way of thinking about the funding of IT software projects, one that considers funding in terms of investment, and value as an expansive, longitudinal variable.

  • Best Practices in Disaster Recovery Testing

    Sponsored by: SearchDisasterRecovery.com

    This Handbook offers guidelines for disaster recovery testing today, with a look at the variety of technologies and practices in use. You will find an expert Q&A outlining technologies that can make DR testing more effective. Another piece takes a look at how one company's quarterly DR test helped prepare them for Hurricane Sandy.

  • Encouraging Greater SharePoint Adoption

    Sponsored by: AvePoint, Inc.

    This paper discusses the progression of SharePoint usage, features available to encourage SharePoint adoption, focusing on the technology components required, scalability of the platform to accommodate growth, migration strategies, and how AvePoint’s DocAve Software Platform help ensure a scalable, reliable platform for bolstered adoption.

  • Readying your Portals for Social Business

    Sponsored by: IBM

    Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.

  • How To Get Started With Business Intelligence in Manufacturing

    Sponsored by: SearchManufacturingERP

    Facing increasing pressures from globalization and a sagging economy, manufacturers are between a rock and a hard spot. And many of them see Business Intelligence as an escape route. But does BI hold the answers for every manufacturer? How does BI differ from manufacturing intelligence? This eBook will answer these questions and more.

  • Marketing in the 4th Dimension: 4 Keys to Personalizing the Web Experience

    Sponsored by: Unica Corporation - An IBM Company

    In this brief paper you’ll discover the 4 key dimensions to personalized Web marketing and learn real-life successes of enterprises that have made the personalized Web a core part of their growth strategies. Deliver greater value for your customers and your company through a centralized interactive marketing platform.

  • 7 Steps to Building a Business Case for ERP

    Sponsored by: Sage Software

    Businesses are looking to make technology investments to prepare for growth but remain cautious with the economic recovery uncertain. Businesses need to define a business case for their technology investments and build a framework to measure ROI. This paper describes a 7-step process that will help build the business case for an ERP investment.

  • Hitachi's Approach to Storage Capacity Efficiency

    Sponsored by: Hitachi Data Systems

    This report examines and details the Hitachi approach to delivering storage capacity efficiency via its USP V and VSP platforms. In doing so, it will highlight how Hitachi looks at the overall economics of storage by reducing relevant operating expenses which they address with the characteristics of their storage systems and software.

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