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IT Services Research

  • The Ultimate Guide to Windows Server 2016

    Sponsored by: Microsoft

    This is your ultimate guide to Windows Server 2016. Read on to drive your organization forward with new layers of security, data center efficiency, and agility in app development by learning to build cloud-native and hybrid apps, improve server density with software-defined infrastructure, and more.

  • Improve Cash flow with Service Desk Automation

    Sponsored by: LogicNow

    In this e-book, discover how to utilize ticketing software like MSP Service Desk in order to accurately track and analyze tickets using exported data—thereby preventing revenue from slipping through the cracks. Read on to evolve your MSP with consistent cash flow by automating several service desk processes.

  • Cloud Archiving: A Guide for MSPs

    Sponsored by: LogicNow

    To provide a broader value-added proposition for email archiving, MSPs can discuss cloud capabilities that helps customers mine their emails for insight and enable security monitoring. Learn more about how to offer cloud email archiving as a key part of your service portfolio.

  • Determining your MSP Offerings: Don't Sell Yourself Short

    Sponsored by: LogicNow

    This resource offers tips on setting goals as a management service provider (MSP.) Learn how to propose a plan of action that helps your clients enter the next phase of their technology infrastructure.

  • Gain Insights in an Instant with Integrated Infrastructure

    Sponsored by: IBM

    Tune into this brief video to learn from Steve Duplessie, ESG Founder & Senior Analyst, about an integrated infrastructure that's designed to deliver high levels of ease, efficiency, and versatility across the IT estate. Additionally, discover the top 6 reasons companies turn to integrated, full stack solutions.

  • CW Middle East Oct to Dec 2016

    Sponsored by:

    In this quarter's CW Middle East ezine, we feature the IT journeys of three companies in the region with detailed analysis of recent IT projects that were designed to support business transformation in a changing world.

  • Determining the Business Value of Red Hat CloudForms

    Sponsored by: Red Hat

    Here are highlighted the benefits of a vendor-agnostic platform for self-service provisioning across hybrid multivendor virtualized, private cloud, public cloud, and container-based environments. Access now to deliver services and infrastructure resources with agility across the entire estate.

  • Cox Automotive Turbocharges Cloud Customer Experience

    Sponsored by: Red Hat

    Create a private cloud that provides a self-service IT portal for its resource provisioning—unlocking the potential to support development of new products while avoiding the risk of shadow IT.

  • Remove Blind Spots from the Network: A Guide for I&O Professionals

    Sponsored by: Snow Software

    Gain visibility of all software and devices used across the IT estate with software asset management (SAM) that will remove your ITAM and network blind spots. Download this e-book to enforce total visibility across all assets to maintain SLAs.

  • Cox Automotive Drives On-Time Delivery of IT Resources with Cloud Previsioning

    Sponsored by: Red Hat

    Discover how to deliver self-service access to, and drive the rapid delivery of, IT resources by adopting IaaS to manage all enterprise cloud infrastructures. Read on to merge multiple data sources with one cloud management platform that will also speed innovation and simplify IT provisioning.

  • Red Hat CloudForms Unifies and Improves Service Delivery and Management

    Sponsored by: Red Hat

    As your infrastructure evolves toward an Infrastructure-as-a-Service model, you need a management platform that follows suit. Download this white paper to simplify hybrid IT management with a platform that evolves to handle all container, virtual, private, and public cloud infrastructures.

  • Digital Transformation Redefines IT’s Relevance In Small And Midsize Businesses

    Sponsored by: SAP

    Download this resource to discover how IT leadership can regain relevance in a digital era. Learn 4 things IT leaders should do consider when digitally transforming their SMBs, including instruction on how to drive platform-based innovation and transform IT with business acumen.

  • Dutch Service Provider Eshgro on the Hunt for Flexible, Risk-Free Cloud Platforms

    Sponsored by: Hewlett Packard Enterprise

    To control expenditure, many SMBs are choosing to outsource IT—putting pressure on service providers who do not have the knowledge or cash to build cloud platforms. Discover a service provider program that will transform any enterprise computing platform into a collaborative cloud infrastructure.

  • 5 Ways to Cut Spending on SAP Software

    Sponsored by: Snow Software

    Discover how to reduce SAP licensing costs with holistic Software Asset Management. Download this resource to examine five key initiatives to drive significant SAP savings—and avoid the pitfalls of overspending.

  • Unified Endpoint Management

    Sponsored by: Matrix42

    This informational data sheet introduces an endpoint management system that offers key benefits for the organization, IT department and the users. Learn more about this workspace management system and how it can offer forward-thinking solutions for your enterprise.

  • Demand More from Data Center Management Services

    Sponsored by: Hewlett Packard Enterprise

    Learn how to formulate a true partnership with your data center management services provider, in which you maintain control of your IT infrastructure, security, and workloads. Read on to access expert tips on choosing a provider that thinks like an extended part of the IT team.

  • FlexPod Datacenter with Microsoft SQL Server 2014

    Sponsored by: NetApp

    This informational brief offers an innovative solution that allows you to reduce the complexity of your business application environment, create highly available application infrastructure to protect against compromise, and deliver a simplified, standardized and trusted approach for the use and management of your IT resources.

  • The Right Mix: Developing the Right Hybrid IT Infrastructure

    Sponsored by: Hewlett Packard Enterprise

    Discover how to formulate the right hybrid IT infrastructure to meet the needs of your apps, services, and enterprise. Access now to learn the formula for achieving the optimal mix of traditional IT, private cloud, and public cloud services.

  • Deliver Better Business Value with a Clear Multicloud Strategy

    Sponsored by: Hewlett Packard Enterprise

    Access this exclusive Forrester report to discover how to develop a multicloud strategy that powers growth while meeting obligations around data protection, cost control, and more.

  • Unified Infrastructure Management for Databases: An Overview

    Sponsored by: CA Technologies

    Discover unified database infrastructure management that delivers comprehensive monitoring across multiple database servers, as well as will uncover performance bottlenecks. Access now to ensure database integrity with a solution that supports Oracle, IBM DB2, SQL Server, Sybase, and IBM Informix.

  • Aozora Bank Enhances Visibility and Efficiency with Centralized Single Point of Contact Monitoring Tool

    Sponsored by: CA Technologies

    This case study examines the centralized tool Aozora Bank leveraged to increase the scalability, flexibility, and agility of their complex IT infrastructure. Learn how they improved their ability to monitor their complex system landscape from a single point of contact.

  • Moving Beyond Masking and Subsetting: Realizing the Value of Test Data Management

    Sponsored by: CA Technologies

    This paper describes common problems and potential benefits of Test Data Management (TDM) in a testing and development environment. Debunk assumptions that could be holding you back from better TDM, learn why masking production data is not a simple solution, and discover a more efficient and easier TDM policy for IT.

  • How to Achieve Transformative Business Outcomes with ITSM

    Sponsored by: Hewlett-Packard Enterprise

    Tune into this brief video to achieve transformative business outcomes with an ITSM that will improve organizational agility, boost business efficiency, and lower operational costs. Watch now to faster realize transformative ideas for the enterprise—and deliver them with greater impact.

  • TVH Case Study: How to Enhance Mobile Security

    Sponsored by: MobileIron

    This case study details how TVH conquered its EMM problem, and now is able to support multiple operating systems. Learn how they were able to: maximize employee productivity while containing IT costs, automatically assign individuals network permissions best-suited to their needs, allow for easy-access to third-party productivity apps, and more.

  • Why You Shouldn’t Be Afraid of Replacing Your Legacy ITSM Suite

    Sponsored by: ServiceNow

    Migrating to a modern ITSM platform has myriad benefits. So why aren't more companies doing it? This white paper explores the fear of legacy suite change and how to overcome it.

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