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  • Oracle CPQ Cloud Service Overview

    Sponsored by: Oracle Corporation

    Tune into this video to learn how you can leverage the power of sales process automation to increase productivity and improve your bottom line. Oracle Configure/Price/Quote (CPQ) can help your company sell products and services faster and more accurately – watch now to learn more.

  • Aberdeen Checklist: Got CPQ? Six Best Practices You Need to Ensure Maximum Sales ROI

    Sponsored by: Oracle Corporation

    Use this Aberdeen Group report to help you implement a Configure/Price/Quote deployment as it provides 6 best practices that you need to ensure maximum sales ROI.

  • Aberdeen Group: Smarter Ways to Seal the Deal - Best Practices in CPQ

    Sponsored by: Oracle Corporation

    View this brief Aberdeen Group report that provides statistics to explain why companies use Configure/Price/Quote (CPQ) to better understand their prospect's needs, enhance their buyer's journey, replicate "A" players on the sales team, and protect margin.

  • Aberdeen Knowledge Brief: No App Stands Alone: Augmenting CPQ with Key Technology Enablers

    Sponsored by: Oracle Corporation

    In this Aberdeen research report, learn more about configure/price/quote (CPQ) technologies and how they remove speed bumps from the enterprise selling journey. Discover how CPQ adds a crucial layer of automation, time savings, collaboration, and visibility that allow the best sellers to use their time and capabilities most effectively.

  • The Four Pillars of Effortless Service

    Sponsored by: Salesforce

    Providing an effortless service experience is essential to success, though many enterprises struggle with where to begin. This essential resource breaks down the implementation of effortless service into 4 clear steps. View now to find out how to boost your customer retention by providing legendary service.

  • Eliminating the Noise: Best Practices for the 5 W's of Sales Intelligence

    Sponsored by: Oracle Corporation

    Learn how sales intelligence can give B2B sales reps a better understanding of their buyer before and during the traditional, and non-traditional, sales cycle

  • How to Build a Successful Customer Engagement Center

    Sponsored by: Salesforce

    Customers demand service on their terms – an experience that requires minimal effort and to find a solution easily. View this essential resource now to understand the 5 steps to a successful customer engagement center, and if building a CEC is the right choice for your business.

  • Five Ways to Drive Revenue with Customer Service

    Sponsored by: Salesforce

    Companies need to maintain flawless customer service to retain business, but many do not know where to start. This informative resource provides 5 ways to drive revenue with exemplary customer service.

  • Customer Service - Beyond the Call Center

    Sponsored by: Salesforce

    61% of customers preferring assistance over the phone and 60% over email, so many companies are looking to contact centers for service solutions. This white paper breaks down the essentials of contact centers into key topics, such as understanding the modern customer and defining customer service without a call center.

  • Putting Customers on the Map With Geolocation Apps

    Sponsored by: SearchCRM

    Geolocation mobile apps are giving companies new insights about customers: where they are at any given time. But this ability spooks many.

  • Expert Tips for Social CRM Strategies

    Sponsored by: Attensity

    The following expert e-guide explores how organizations can most effectively leverage the social media tools at their disposal – including Twitter, Facebook and Pinterest – to build a loyal customer base and keep one step ahead of the competition.

  • Top 10 Ways to Use Help Desk to Build Your MSP Business

    Sponsored by: N-able Technologies

    This informative resource provides 10 helpful suggestions for building a successful MSP business, starting with the help desk.

  • Five Advantages of Mobile for Customer Service

    Sponsored by: Salesforce

    Customers expect a seamless experience, regardless of where reps are located – making mobile more essential than ever. This whitepaper considers 5 reasons why mobile should be part of your service strategy.

  • Swedbank customer success

    Sponsored by: QlikTech, Inc.

    The following brief video case study to reveal show by adopting QlikView, Swedbank was able to improve their capacity for self-service customer data analysis, enable a centrally targeted sales and marketing strategy, and more. View now to see how you can attain similar results.

  • CW Buyer's Guide to Business Process Automation

    Sponsored by: ComputerWeekly.com

    Computer Weekly looks at how to facilitate and manage the growing role of workload automation in the enterprise in this 10-page buyer's guide.

  • Kodak Group Brings Order and Efficiency Across Sales Teams with SaaS CPQ

    Sponsored by: Oracle Corporation

    In this case study, find out how Kodak leveraged a cloud-based configure, price, and quote (CPQ) software that integrated with existing Oracle CRM and SAP ERP systems, for a streamlined sales process.

  • SaaS Configure, Price, and Quote (CPQ) for Streamlined Sales Cycles

    Sponsored by: Oracle Corporation

    In this white paper, you'll learn about a Software-as-a-Service (SaaS) configure, price, quote (CPQ) technology that helps you streamline the entire opportunity-to-order process from product selection to pricing to approval workflows.

  • Integrate Performance Management with CRM for Better Sales Results

    Sponsored by: Oracle Corporation

    In this report from Nucleus Research, learn how combining social collaboration, CRM, and performance management can help sales managers more effectively manage teams and optimize team performance.

  • Smarter Selling: Empower Sales Teams with Analytics

    Sponsored by: Oracle Corporation

    In this report from the Harvard Business Review, learn how advanced analytics can give sales teams the intelligence needed to better identify opportunities and go beyond customer expectations.

  • Improve Service with a Single View of the Customer

    Sponsored by: Informatica

    Uncover the impact of cloud master data management (MDM) on CRM success, as well as the 5 stages of the customer lifecycle.

  • Best Practices for Sales Performance Management

    Sponsored by: Oracle Corporation

    While many people assume sales reps are cutthroat and competitive with their own coworkers, recent research by the Aberdeen Group begs to differ. In this research report, explore the core competencies and technology enablers that Best-in-Class organizations rely on for superior sales performance.

  • Gain Critical Insights with the Right Data

    Sponsored by: Salesforce Data.com

    Find out how one vendor's technology can give your sales team a competitive edge by giving you a 360-degree view of your customers.

  • Old-Hat Technologies Put a Cap on Customer Care

    Sponsored by: SearchCRM

    Contact centers are struggling to stay on top of myriad communication channels. That's why contact center upgrades are on the minds of many.

  • Make the Voice of the Customer Your Business Asset

    Sponsored by: Attensity

    Access the following white paper to uncover the top 10 steps to improving your customer experience strategy. Learn what it takes to make the voice of the customer one of your greatest assets; including the technology to consider, focus points, and more.

  • Reboot Your Organization For Modern Marketing

    Sponsored by: Box

    The following report will intends to introduce CMOs to the concept of a marketing operating system—an organizational framework that will enable CMOs to develop more flexible and more customer-aware marketing teams.

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