ComputerWeekly.com Research Library

Powered by Bitpipe.com

CRM Research

  • Improving Your Sales Performance with the Right Tools, Strategy

    Sponsored by: Xactly

    The goal of any business is to have a successful sales department. In this expert e-guide, learn what you need to do to improve your sales strategy. First, discover how to overcome hurdles when choosing the right sales tools for your business. Then, learn about sales performance management (SPM) and planning in the context of corporate strategy.

  • Fast, Lean, and User-Friendly Master Data Management

    Sponsored by: Triniti

    Watch this brief video go beyond conventional master data management (MDM) by implementing a lean platform that simplifies the user experience, cuts costs, and integrates with ERP, PLM, and CRM systems by leveraging data in real time.

  • Aberdeen Research Report: Managing The Customer Experience Across Multiple Channels

    Sponsored by: OpenText

    For many businesses, delivering consistent customer experiences across all channels remains a challenge. Inside this Aberdeen report, learn how aligning your business around the customer influences organizational success, and discover how top firms turn this challenge into a competitive advantage.

  • What Matters Most in a Remote Support Tool

    Sponsored by: LogMeIn Rescue

    Explore survey results of IT decision makers across the US using remote support tools. Discover what 6 features and functionalities matter most in their remote support software.

  • How To Sell Your Compensation Plan To Your Sales Team

    Sponsored by: Xactly

    After creating your compensation plan, you need to get your sales team sold on it – which is no easy feat. Typical plan launches include problems like a lack of standardization or ignoring diverse needs, which can make your sales team leary. Inside, learn best practices and tips to help motivate your sales teams on your new compensation plan.

  • 2017 IT Priorities in the Middle East

    Sponsored by: ComputerWeekly.com

    Benchmark your IT spending plans with our in-depth study of IT spending priorities in the Middle East.

  • Best Practices for Sales Compensation Planning

    Sponsored by: Xactly

    Sales compensation plans can have an enormous impact on growth – both in a good, or a bad, way. Your company needs to take a strategic approach when designing your plans. Learn how to prepare an effective sales compensation and incentives plan with the best practices inside.

  • Building a Winning Sales Management Strategy

    Sponsored by: Xactly

    Companies that want to grow often focus on the wrong tactics in their sales management strategy. This can not only lead to missed opportunities, but also to a waning sales culture. In this expert e-guide, discover 4 myths about sales management strategy and 5 tactics that will help you strengthen your sales culture.

  • 5 Tech Trends Redefining The Customer Experience

    Sponsored by: Genesys

    The defined customer experience is always changing. With the growth of the digital era, it's important to shift your business in the right way – and interact with your customers the way they want. In this white paper, discover the 5 biggest tech trends that are redefining the customer experience, and learn how to harness them for your business.

  • Case Study: How Atom Bank Used CEM To Become The UK's First All-Digital Bank

    Sponsored by: Genesys

    In the digital age, it's become necessary for businesses to constantly rework and reimagine how they interact with their customers. In this case study, learn how Atom Bank became the UK's first all-digital bank. Discover how customer experience technology was implemented to allow customers to communicate using voice, chat, email or social media.

  • Virtual Meetings Technology Can Help You Improve Productivity & Increase Revenue

    Sponsored by: Cisco Systems, Inc.

    75% of businesses that leverage video for meetings report that it improves collaboration and increases productivity across dispersed teams. In this white paper, learn about a virtual meeting technology that can improve productivity, collaboration, increase revenue, and more.

  • Vodafone GmbH Enhanced Customer Experience Across Channels

    Sponsored by: Genesys

    Mobile phone network company, Vodafone GmbH, knew they needed to enhance their customer service. Previously, their communication channels operated in silos that caused customer frustration. Discover how Vodafone GmbH was able to accomplish this goal, and also enable a high-quality mobile app for their customers.

  • Why Omnichannel Customer Engagement Is No Longer Optional

    Sponsored by: Genesys

    Only a mere 7% of customers are extremely satisfied that brands provide a seamless, integrated customer experience across all channels, and omnichannel engagement nearly triples customer retentions. Judging by the numbers, omnichannel is no longer optional. Read this report to uncover how you can integrate omnichannel into your CRM system.

  • How Retailer Marks and Spencer Is Raising The Bar In Customer Service With Omnichannel Technology

    Sponsored by: Genesys

    Most customers today expect that companies will perform well across all available channels. But the reality is that some companies may rate highly with customers with one channel, while lacking in another. Inside, learn how leading retailer Marks and Spencer is using an omnichannel engagement platform to help raise their customer experience bar.

  • Strategic Marketing Software Boosts Inbound Marketing Tactics

    Sponsored by: SearchCRM

    Marketers know that their very tools and strategies have to change in the era of inbound marketing. In this expert handbook, learn about tools necessary for a successful marketing software strategy, what to buy, and how to think about those software purchases in the context of your existing infrastructure and operations.

  • Strategic Planning Tools for Contact Centers

    Sponsored by: Genesys

    This white paper explores how to leverage contact center strategic planning tools to predict performance more accurately and provide comprehensive what-if analysis capabilities. Discover how to get key answers to tough operational questions so that you can react to change faster and with more agility.

  • When Every Touchpoint is a Transaction: How Retail Brands Can Adapt to the New Customer Journey

    Sponsored by: Salesforce.com

    This report discusses trends and best practices for engaging and selling to customers on the channel of their choice. Learn what leading tech brands, such as Pinterest, are doing to reach fast-growing social media and mobile users.

  • From Data to New Customers: How Big Data Improves Customer Experience

    Sponsored by: IBM

    The big data analytics process is speeding up to offer improved customer experiences. Watch this 3 minute video to learn how big data is being leveraged faster than ever to ensure that customers get what they need and repeat business.

  • The Roadmap to a Better Mobile Customer Experience

    Sponsored by: BoldChat - LogMeIn

    This resource explores 7 strategies for delivering smart, seamless mobile customer experiences to boost engagement and customer loyalty. Learn why you should make "Contact Us" a primary navigation item, offer mobile-friendly live chat or in-app chat, and 5 other tips.

  • Three Things You Should Know About Patient Self-Scheduling

    Sponsored by: Medfusion

    Patient self-scheduling is the latest solution that patients are looking for, and it can help boost revenue for your practice as well. Access this white paper to learn how the right self-scheduling solution can boost efficiency, patient experience, and save you money.

  • The Playbook to Activating Customer Engagement

    Sponsored by: BoldChat - LogMeIn

    This white paper explores 7 methods for taking your customer engagement strategy to the next level. Uncover tips on how to think beyond automated telephony, make it easy and fast for customer to access live agents, find a trusted partner to ensure great customer service, and 4 more.

  • Bridging The Gap Between Sales & Finance

    Sponsored by: Xactly

    Imagine a company where sales and finance agree on everything – it's not a thought so far removed. The key to bridging the infamous divide between these two departments is technology. In this white paper, uncover 7 reasons why finance needs to get a better grip on sales incentive compensation to wield it to your company's advantage.

  • 7 Emerging Trends That Are Changing Manufacturing

    Sponsored by: Microsoft

    In today's fast-paced global economy, manufacturers are facing demands like never before. In order to thrive, manufacturers must deliver excellence by accelerating product introductions, creating more agile shop floors, and improving order fulfillment. Inside, explore 7 emerging manufacturing trends, and learn how to deliver excellence every time.

  • 9 Steps to Content Nirvana

    Sponsored by: Webinfinity

    Including stats and examples from previous years on how we got to the content overload, learn the 9 steps to using your gathered content to create personalized experiences for your end users, customers and partners.

  • Report: Understanding The New Customer Landscape in Retail

    Sponsored by: Salesforce.com

    With seemingly unlimited access and knowledge, consumers control the terms of retailer engagement. Retailers need to effectively extend their brand experience to reach customers wherever they may be. This report explores the trends, attitudes and technologies shaping the customer landscape, and a 6-part roadmap to help you achieve CEM success.

Browse by Report Type: CRM White Papers | CRM Multimedia | CRM IT Downloads

See more topics related to: CRM

Bitpipe Definitions: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Other

What's Popular at Bitpipe? Daily Top 50 Reports | Daily Top 100 Topics | Popular Report Topics

ComputerWeekly.com Research Library Copyright © 1998-2017 Bitpipe, Inc. All Rights Reserved.

Designated trademarks and brands are the property of their respective owners.

Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.