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CRM Analytics Software Research

  • 2015 Analyst Report for Multichannel Campaign Management

    Sponsored by: Teradata

    Download this multichannel campaign management report - brought forth by top analysts – and receive in-depth reviews on how leading campaign management vendors currently rank. In addition, learn major marketing management themes standing out this year.

  • WCM Software Expands to Incorporate CEM

    Sponsored by: Rackspace

    In this white paper you'll learn how WCM software platforms are converging with CRM and CEM software to deliver services beyond traditional web publishing and shifting into customer engagement. Read now to learn how WCM's new-found capabilities can improve your CEM.

  • The Value of Experience: How the C-suite Values Customer Experience in the Digital Age

    Sponsored by: Genesys

    This research report demonstrates how companies who pay more attention to customer experience initiatives have better revenue growth than their peers. Access now to get answers to 4 essential CEM questions that top sales and marketing leaders have proposed.

  • Tangerine Bank: Using Technology to Make Banking Simple

    Sponsored by: Carrington Associates

    In this short video learn how Tangerine Bank gained the ability to quickly test, build and deploy new applications -- delivering superior customer service by shaving 4 weeks off of a 6-week mobile app delivery cycle. Access now to start developing your own CRM application strategy.

  • Reimagine Business User Experience

    Sponsored by: SAP

    Delivering a simple, personalized and consistent user experience across devices is no longer a luxury but a necessity. Access this resource and discover how your organization can build a tailored and responsive user experience by embracing real-time analytics in the office or on the go.

  • Measure, Analyze and Manage: Optimizing Marketing Results with Business Analytics

    Sponsored by: Cortell

    Marketers, relieve your top pressures. Discover how to engage the multichannel customer and create more successful campaigns by making your analytics more actionable. In addition, learn how to avoid common mistakes marketers make when building out marketing programs.

  • See What's Possible with Analytics

    Sponsored by: Salesforce.com

    This interactive resource gives users a taste of analytics in real-time. Before you make the investment, access this demo and get accustomed to dashboards, sales analytics, and more.

  • Cloud Analytics Keynote

    Sponsored by: Salesforce.com

    In the following webinar, you will learn how to have the necessary conversations for improving your customer's entire experience via analytics. Watch and understand how to refine new strategies around your business.

  • Interactive Media Command Centre: Connecting NASCAR to Its Fans

    Sponsored by: Hewlett-Packard Limited

    NASCAR needed a way to view their customer experiences as a conversation to directly understand and track data about their organization and customer relationships. in this short video learn about the solution NASCAR chose to handle their big data analytics and discover why this option may have a place in your organization.

  • Use Analytics to Engage the Empowered Customer

    Sponsored by: Hewlett-Packard Limited

    Access this content-packed white paper to understand how analytics services provide an end-to-end solution that offers rapid time-to-value for chief marketing officers and sales leaders. Read on and achieve new, profitable customers.

  • Omni-Channel Digital Experiences Made Easy

    Sponsored by: IBM

    Learn how your organization can capitalize on the popularity of mobile devices by delivering multichannel web experiences to any smartphone or tablet. Access this exclusive white paper to discover how you can identify devices and direct web experience, and build responsive multichannel mobile experiences, with one software platform.

  • Get The Most Out Of Multichannel Marketing Automation Software

    Sponsored by: Teradata

    Learn more about how you can implement a seamless omni-channel communications system using automation to engage your customers across multiple touch points. Read on to get marketing automation software buying considerations

  • Speech-to-Text Analytics Reveals New Insights Into Consumer Behavior

    Sponsored by: IBM

    This white paper describes how Telerx, a global contact center outsourcing provider, embrace the methods that modern consumers are utilizing to share their opinions and turned raw data into valuable insight for their clients.

  • CRM: Improve Customer Retention and Drive Sales

    Sponsored by: ConnectWise

    The following case study explores the CRM solution Fred IT used to consolidate its data sources and improve the visibility and sales functionality of their efforts. Read on to learn how this technology can benefit your business as well.

  • The Key to Unlocking What Your Customers Really Want

    Sponsored by: Hewlett-Packard Company

    Find out how the adoption of analytics can help companies better understand what their customers want, and promote upsell on new services.

  • The Social Dimension of Business Analytics: Extracting Value from Customer Feedback

    Sponsored by: Information Builders

    The following informative white paper examines the biggest issues with conventional social media and BI tools and offers insight into a social media analytics platform that can improve the value of customer data, marketing approaches, and more.

  • Digital Data + Analytic Visualization = Digital Intelligence Opportunities

    Sponsored by: SAS

    Explore this exclusive white paper to find out how analytics can help you revolutionize your digital marketing strategy, and get insights into a history of fragmented data and analytics tools.

  • WCM's Role in Improving Customer Experiences

    Sponsored by: Rackspace

    The following expert e-guide, explore key topics to consider when refocusing web content management strategies to better meet customer expectations. Additionally, learn how integrating WCM with CRM tools can lead to a more targeted customer experience.

  • Exceptional Customer Experiences: One Platform for Every Communication Channel

    Sponsored by: IBM

    The following video demo highlights how a fictional company, Greenwell Financial, used IBM's Digital Experience platform to create market-leading customer experiences. Additionally, this demo explores new features coming in the platform such as renditions, new integrations, and more.

  • A New Measure to Sales Success

    Sponsored by: TechTarget

    Companies today seek to learn all they can about their customers—their preferences, their buying patterns. New technology can help, but such sought-after insight won't come easy. In our guide—A New Measure of Sales Success—our experts provide insight on new sales tools, geolocation technology, and data modeling.

  • Tangerine Case Study: A Growing Bank's Fruitful New Approach to Data Helps It Lead in Online Banking

    Sponsored by: Microsoft

    This brief case study discusses the analytics system Tangerine Bank implemented to pull actionable insights from customer feedback regarding online banking. Access now to see how this financial institution secured their footing and profitably navigated a brand change.

  • bioMerieux Case Study Order Processing Automation

    Sponsored by: Esker Inc.

    To see what platform one company chose to implement to better organize, manage, and access their email and order data, read this informative case study.

  • Top 10 reasons to Choose Infor CRM

    Sponsored by: Infor

    This brief whitepaper shines light on one CRM infrastructure platform, and the 10 benefits your business could enjoy from a system like this. Access now to see what competitive CRM advantages can help your company's growth.

  • How to build a better sales team

    Sponsored by: Oracle Corporation UK Ltd

    Access this white paper to find out how to leverage modern CRM technology, like social integration, to build a better sales team and deliver the results your business needs.

  • CRM Analyst Report: How to maximize revenue and customer experiences

    Sponsored by: Oracle Corporation UK Ltd

    Access this Aberdeen Group report to discover CRM essentials every company needs for effective business management. Read on to find out why enterprises using CRM technology are seeing measurable advantages over non-users, and how to leverage these tools for stronger business results.

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