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Business Process Outsourcing Research

  • Computer Weekly Buyer's Guide: Identity and Access Management

    Sponsored by: TechTarget ComputerWeekly.com

    When used effectively, identity and access management can streamline business processes. In this 17-page buyer's guide, Computer Weekly looks at the challenges it can bring large companies, the implications of cloud and how to pick the right service for your firm.

  • A Computer Weekly e-Guide to IAM

    Sponsored by: TechTarget ComputerWeekly.com

    We dive straight into the importance of Identity and Access Management and its importance in modern day IT. We also take a close look into how it can bolster companies' compliance and will be running you through the do's and don'ts of taking interviews about IAM.

  • A Computer Weekly buyer's guide to Automating business processes

    Sponsored by: TechTarget ComputerWeekly.com

    Automating business processes can save time and money. In this 15-page buyer's guide, Computer Weekly looks at how BPA can expand into new areas, the opportunities artificial intelligence has to offer and why it's so important to assess what's working optimally.

  • A Computer Weekly buyer’s guide to Automating business processes

    Sponsored by: TechTarget ComputerWeekly.com

    Automating business processes can save time and money. In this 15-page buyer's guide, Computer Weekly looks at how BPA can expand into new areas, the opportunities artificial intelligence has to offer and why it's so important to assess what's working optimally.

  • A Computer Weekly e-Guide to IAM

    Sponsored by: TechTarget ComputerWeekly.com

    We dive straight into the importance of Identity and Access Management and its importance in modern day IT. We also take a close look into how it can bolster companies' compliance and will be running you through the do's and don'ts of taking interviews about IAM.

  • Use Dynamic Case Management to Achieve Dramatic Business Results

    Sponsored by: IBM

    Unsure if dynamic case management (DCM) is the right strategy for your organization?  In this e-guide, Neil Ward-Duton, co founder and research director of MWD Advisors answers top DCM questions and reveals its key benefits to business success.

  • Magic Quadrant for Worldwide Managed Print Services

    Sponsored by: Insight and HP

    This resource hashes out the strengths and cautions of 10 different managed print services (MPS) providers, separating the leaders from the niche players and everyone in between.

  • Mitigating the Risks of Outsourcing

    Sponsored by: Hewlett Packard Enterprise

    When opting for an outsourcing program, CIOs should check the reliability, financial stability and reputation of service providers, advices Shailesh Joshi, head of corporate IT at Godrej Industries. Get further outsourcing insights in this resource.

  • Forming an Agile IT Function

    Sponsored by: Hewlett Packard Enterprise

    This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now.

  • Service Management: Taking Business to the Next Level

    Sponsored by: LabTech Software

    In this e-guide, gain essential knowledge of recent developments around IT services. Read on to learn why success entails more than delivering snazzy services, and why enterprise architects are working to bring SOA and master data management (MDM) efforts together.

  • Shift from data to insight: A new approach to business intelligence and analytics

    Sponsored by: Hewlett Packard Enterprise

    To fully realize the value of all the data available, companies need to take a more scientific, collaborative approach to business intelligence (BI). In this helpful resource, learn about a relationship-based approach to BI and analytics that realigns key responsibilities to better match the needs of your enterprise.

  • IT Services: A Management model for CIOs

    Sponsored by: CenterBeam

    This expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing.

  • BPO Edge Finance and Accounting Edition 2013

    Sponsored by: HP Inc

    In this resource, learn how finance and accounting innovations can spur strategic initiatives, the importance of standardizing processes, how big data can lead to big opportunities, and much more.

  • The New Business of Technology: Extend, Transact, and Optimize

    Sponsored by: IBM

    New opportunities for engagement bring with them new requirements for IT workloads and system structures. This resource outlines a three-part approach for extending SOA principles to outside business engagements: extending applications, processes and services, transacting with integrity, scale and speed, and optimizing business operations.

  • Transition to BPO

    Sponsored by: Hewlett-Packard Enterprise

    This presentation transcript examines the 3 main approaches to BPO- in-house, outsourced, and hybrid models. Continue on to look at the many variables you must consider and learn important practical steps to take when planning a move towards BPO.

  • CW Special report on Wipro

    Sponsored by: TechTarget ComputerWeekly.com

    This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance.

  • CW Special Report on TCS

    Sponsored by: TechTarget ComputerWeekly.com

    This 5 page special report from Computer Weekly gives you the facts on TCS, its strategy, products and services and financial performance.

  • The Business Value of Adopting Advanced Support Tools and Utilities

    Sponsored by: Hewlett Packard Enterprise

    Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.

  • Eleven habits for highly successful BPM programs

    Sponsored by: IBM

    Using the framework of Stephen R. Covey’s best-selling book, The 7 Habits of Highly Effective People, this resource describes 11 habits IT organizations must develop to foster business process management (BPM) success, including building a complete BPM while also forcing collaboration across the enterprise.

  • CIO Perspective: To be great at IT, you must be great at BPM

    Sponsored by: IBM

    Sound business process management (BPM) lies at the heart of IT's ability to respond to the constant mandate to deliver "more for less." Access this resource for a Q&A on BPM with Toby Redshaw, the Group CIO leading a successful BPM program at Aviva plc, the world’s fifth largest insurance group.

  • Top Five Obstacles Companies Face and How to Overcome Them

    Sponsored by: SAP America, Inc.

    This white paper addresses five obstacles that small businesses and midsized companies face.

  • Case Study: Coles Group Limited - Retailer streamlines HR delivery and cuts costs

    Sponsored by: Hewlett-Packard Enterprise

    Coles sought out HP's SAP payroll services to simplify and lower costs. Read on to learn more about HP's SAP payroll services.

  • BPM Quarterly eZine: BPM in the cloud: Reaping rewards, avoiding pitfalls

    Sponsored by: IBM

    Experts say that a growing number of organizations use cloud computing to support their business process management (BPM) initiatives—and with good reason, considering the potential benefits. But the cloud comes with challenges that smart companies can address using the expert advice in this issue of ebizQ.com's BPM Quarterly.

  • Transform Your Desktop into a Virtual Workspace using Cisco VXI with VMware View - Presentation Transcript

    Sponsored by: VMware, Inc.

    Read this resource to learn how Cisco and VMware are partnering to improve business process outsourcing, delivering a secure environment with a new virtual workspace that unifies virtual desktops, voice, and video.

  • Gartner Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing

    Sponsored by: Liaison Technology

    If you are thinking of using cloud services brokerage (CSB), then read this case study on Mohawk Fine Papers to learn how they found a service-oriented architecture (SOA)-based backbone to support interoperability between its internal and external tools.

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