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Business Communications Research

  • 7 Things You Didn't Know Were Possible with Self Service and Automation

    Sponsored by: Avaya CenturyLink

    New paradigms of self service and automation have emerged that make it essential for you to stay current with your customer service strategy. Uncover key information about these paradigms and learn 7 things you didn't know were possible.

  • Unify Your Business with Unified Communications

    Sponsored by: IR

    Examine the top challenges faced by unified communications professionals with deploying Skype for Business. Uncover ways to enhance performance, user experience, and cost issues, as well as four measures for successful UC deployments.

  • Work Like a Network Accelerating Team Collaboration with Social

    Sponsored by: Microsoft

    Read this white paper and discover why productivity is no longer just defined by how quickly and efficiently an individual employee can deliver output. Rather, productivity is defined by how effectively teams collaborate and leverage the work and insights of others to reach a common goal that can benefit your business...big time.

  • Three Ways to Better Connect Your Workforce with Enterprise Social

    Sponsored by: Microsoft

    Download and discover how Enterprise Social allows your workers to connect to conversations, documents, and files that matter; be informed to make smarter decisions; and overall feel more engaged in their jobs and company culture.

  • Guide to Flexible Working

    Sponsored by: ComputerWeekly.com

    This guide from Vodafone explains how to introduce flexible working, what technologies to consider and how to succeed at implementation.

  • Mobile Enterprise 2020

    Sponsored by: Mitel Networks Limited

    It is important to understand how mobility is effecting the current business landscape and how it will continue to evolve with continued advancements in technology. Access this e-book to learn about eight key factors to understanding mobility.

  • Become a Social Business with Seamless Cloud Collaboration

    Sponsored by: IBM

    IBM recently came to us to help get the word out about the benefits of a cloud-based social platform, which uses social tools to link people and colleagues across today's global, mobile business environment. Click to watch a quick video followed by a free trial so you can see if it fits your own unique collaboration and communications requirements.

  • Cloud Adoption: Communicate before you Collaborate

    Sponsored by: Microsoft

    This business apps cloud adoption guide will help you take a best-practice approach in your planning and rollout phases. Uncover key steps that can help your enterprise embrace these changes.

  • Operation Nexterday

    Sponsored by: ComputerWeekly.com

    This study by ICT Intuition and Coleman Parkes Research shows strong demand among enterprises for new connected digital services, but also a serious gap in operators' ability to satisfy them.

  • CRM Success Stories: Pandora Jewelry LLC

    Sponsored by: Microsoft

    This case study reveals how Pandora implemented a globally connected, collaborative environment to quickly adapt and respond to the needs of its expanding customer base and enabled employees with self-service access to crucial customer data. Discover how you can similarly achieve customer focus.

  • How collaborative companies make decisions faster

    Sponsored by: Microsoft

    In this video, you'll discover how connecting your business can help you accurately manage and access data, make decisions faster, scale with market changes, and more.

  • Become a Technology Partner with Citrix and Expand Your Business Reach

    Sponsored by: Citrix Ready

    In this resource, you will discover how to utilize a fully integrated marketing engagement program with Citrix to accelerate your enterprise mobility and gain that well-sought competitive edge. Access this exclusive transcript now to enhance your collaboration with outsourced vendors.

  • Why B2B Integration?

    Sponsored by: IBM

    Information exchange is what keeps the world running. This brief video showcases a B2B integration strategy that can simplify multi-enterprise processes, increasing efficiency and ensuring delivery of exceptional experiences to your customers.

  • Infographic: B2B Automation

    Sponsored by: IBM

    In this infographic, see the stats that show how a lack of automation can hold you back, as well as the top benefits a B2B automation option brought organizations like yours, including 67% reduced costs, 45% increase in compliance with customer requirements, and more.

  • A Comprehensive Guide to Selecting the Right Hosted Communications Solution

    Sponsored by: Cisco

    This white paper offers a three-step process that will allow you to make an informed decision on which cloud partner and hosted communications solution you should choose.

  • The Future of Business Collaboration in 2015

    Sponsored by: PGi

    This white paper highlights trends and technologies that are powering business collaboration in 2015. Read now to learn the key innovations and challenges that you need to watch.

  • How to start, refine and improve your social media business strategy

    Sponsored by: ComputerWeekly.com

    This extract from Adam Gray's  book, Brilliant Social Media will help your organisation get started with social media, then refine and improve your strategy to get real business results.

  • How to Measure the Business Benefits of Unified Communications using SDN

    Sponsored by: Avaya

    In this e-guide, experts unveil what happens within your network when you combine software-defined networking (SDN) with unified communications (UC.) Access now and learn low bandwidth, low latency and low jitter policies that mitigate typical issues surrounding UC traffic. Plus, you'll uncover the state of UC satisfaction today.

  • How to Unleash the Full Potential of Linux

    Sponsored by: IBM

    In this white paper, you will discover a next-gen portfolio of hardware, software, and services that are tailored for Linux and your business-critical applications, utilizing the flexibility and agility of the open-source revolution. Read on to create an agile cloud infrastructure to meet new business demands, and more.

  • Case Study: Saratoga Hospital Refreshes Tech, Taps Into Data

    Sponsored by: GE Healthcare

    This case study dives into the decisions made by the growing Saratoga Hospital, in an effort to revamp their technology, leverage their data, and make intelligent decisions. Read on to see how they are helping more patients than ever, with greater insights.

  • Essentials to Transition Your Organization to Open Hybrid Cloud Architecture

    Sponsored by: Red Hat

    This featured resource discusses on system that provides enterprise integration with lightweight structured service development. Access now for a look at what your company can do with these powerful tools, including easier and faster access to enterprise assets and increased business agility.

  • Are You Ready For a New Era in B2B Collaboration?

    Sponsored by: IBM

    This white paper examines what companies can do to modernize their approach to business-to-business collaboration in response to trends like globalization, consumerization, and mobility.

  • Bridging the Business/IT Divide in B2B Integration

    Sponsored by: IBM

    This research report presents results from a survey of 360 line of business managers in regards to B2B integration, and also offers recommendations on narrowing the gap between business and IT to maximize returns from B2B integration initiatives.

  • The Confident Choice for Cisco® Unified Communications: Datasheet

    Sponsored by: Insight and Plantronics

    This whitepaper provides a breakdown of a range of audio devices compatible with Cisco phones and UC Integration soft clients.

  • Mobile Unified Communications & Collaboration (UCC) on BlackBerry 10

    Sponsored by: BlackBerry

    This webcast discusses the place of BlackBerry 10 in the move towards real-time enterprise collaboration and how they are working to definitively establish the right balance between personal workspace and the enterprise workspace on mobile desktops.

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