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Business Communications Research

  • Operation Nexterday

    Sponsored by: ComputerWeekly.com

    This study by ICT Intuition and Coleman Parkes Research shows strong demand among enterprises for new connected digital services, but also a serious gap in operators' ability to satisfy them.

  • CRM Success Stories: Pandora Jewelry LLC

    Sponsored by: Microsoft

    This case study reveals how Pandora implemented a globally connected, collaborative environment to quickly adapt and respond to the needs of its expanding customer base and enabled employees with self-service access to crucial customer data. Discover how you can similarly achieve customer focus.

  • How collaborative companies make decisions faster

    Sponsored by: Microsoft

    In this video, you'll discover how connecting your business can help you accurately manage and access data, make decisions faster, scale with market changes, and more.

  • 8 Features Your Communications Tool Needs to Have

    Sponsored by: Avaya

    This solution guide outlines how to boost business growth and streamline productivity through global collaboration — all with different computing and communications devices. Read on to learn how to care for your customers with the same level of speed and efficiency, personalized service, and flexibility offered by larger competitors.

  • Become a Technology Partner with Citrix and Expand Your Business Reach

    Sponsored by: Citrix Ready

    In this resource, you will discover how to utilize a fully integrated marketing engagement program with Citrix to accelerate your enterprise mobility and gain that well-sought competitive edge. Access this exclusive transcript now to enhance your collaboration with outsourced vendors.

  • Why B2B Integration?

    Sponsored by: IBM

    This brief video showcases a B2B integration option that can make multi-enterprise processes less complex, more efficient, and ensure that you are delivering exceptional experiences to your customers.

  • Infographic: B2B Automation

    Sponsored by: IBM

    In this infographic, see the stats that show how a lack of automation can hold you back, as well as the top benefits a B2B automation option brought organizations like yours, including 67% reduced costs, 45% increase in compliance with customer requirements, and more.

  • A Comprehensive Guide to Selecting the Right Hosted Communications Solution

    Sponsored by: Cisco

    This white paper offers a three-step process that will allow you to make an informed decision on which cloud partner and hosted communications solution you should choose.

  • 5 Ways UC Makes IT a Hero

    Sponsored by: XO Communications

    Before the arrival of unified communications (UC), IT departments didn't get much credit. Now, they are responsible for deploying the most productive, effective, and collaborative tool set ever seen in business communications. Read this white paper for five reasons that UC makes IT a hero.

  • Top 7 Reasons to Centralize Your Business Communications

    Sponsored by: XO Communications

    Juggling separate phone systems at each of your business locations is aggravating and unnecessary. By centralizing your communications infrastructure you can stay agile no matter how large your business grows. Access this white paper for seven reasons why it makes sense to centralize your communications.

  • The Future of Business Collaboration in 2015

    Sponsored by: PGi

    This white paper highlights trends and technologies that are powering business collaboration in 2015. Read now to learn the key innovations and challenges that you need to watch.

  • How to start, refine and improve your social media business strategy

    Sponsored by: ComputerWeekly.com

    This extract from Adam Gray's  book, Brilliant Social Media will help your organisation get started with social media, then refine and improve your strategy to get real business results.

  • Stories That Move Mountains: Improve your presentation skills

    Sponsored by: ComputerWeekly.com

    Learn how to make your presentation stand out from the crowd and make 'death by slide presentation' a thing of the past with this book extract especially written for IT professionals.

  • Gartner: CIO checklist for next-generation mobile strategies

    Sponsored by: ComputerWeekly.com

    This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology.

  • The Total Economic Impact Of Microsoft Office 2010

    Sponsored by: ComputerWeekly.com

    In March 2010, Microsoft commissioned Forrester Consulting to examine the total economic impact that enterprises may realize by upgrading from Microsoft Office 2007 to Microsoft Office 2010.

  • Analyst's take: Microsoft Dynamics CRM boosts customer service and company profits

    Sponsored by: ComputerWeekly.com

    Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs.

  • Case Study: Saratoga Hospital Refreshes Tech, Taps Into Data

    Sponsored by: GE Healthcare

    This case study dives into the decisions made by the growing Saratoga Hospital, in an effort to revamp their technology, leverage their data, and make intelligent decisions. Read on to see how they are helping more patients than ever, with greater insights.

  • Essentials to Transition Your Organization to Open Hybrid Cloud Architecture

    Sponsored by: Red Hat

    This featured resource discusses on system that provides enterprise integration with lightweight structured service development. Access now for a look at what your company can do with these powerful tools, including easier and faster access to enterprise assets and increased business agility.

  • Are You Ready For a New Era in B2B Collaboration?

    Sponsored by: IBM

    This white paper examines what companies can do to modernize their approach to business-to-business collaboration in response to trends like globalization, consumerization, and mobility.

  • Bridging the Business/IT Divide in B2B Integration

    Sponsored by: IBM

    This research report presents results from a survey of 360 line of business managers in regards to B2B integration, and also offers recommendations on narrowing the gap between business and IT to maximize returns from B2B integration initiatives.

  • The Confident Choice for Cisco® Unified Communications: Datasheet

    Sponsored by: Insight and Plantronics

    This whitepaper provides a breakdown of a range of audio devices compatible with Cisco phones and UC Integration soft clients.

  • Mobile Unified Communications & Collaboration (UCC) on BlackBerry 10

    Sponsored by: BlackBerry

    This webcast discusses the place of BlackBerry 10 in the move towards real-time enterprise collaboration and how they are working to definitively establish the right balance between personal workspace and the enterprise workspace on mobile desktops.

  • Considerations for Building Video Chat and Streaming Applications

    Sponsored by: Oxagile

    This whitepaper stacks up against each other the chat solutions and media servers that will set an underlying base for either custom video streaming or video chat products that you might consider building.

  • How Companies Leverage BizX Software to Drive Excess Shareholder Return

    Sponsored by: SuccessFactors

    This paper highlights the results of a study commissioned to derive what business execution practices are actually driving shareholder value. Read this now and learn why companies that aligned its goals, rated users on the achievement of them and leveraged business execution software to increase their execution achieved elevated stock returns.

  • Unlocking business intelligence with collaboration

    Sponsored by: IBM

    Accurate decision making is key to your company's survival. Read this paper to learn how collaborative business intelligence (BI) can help streamline the decision making process. Learn to optimize efficiency and business transparency by creating a collaborative BI framework that connects BI information and decisions to business outcomes.

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