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  • The Ultimate Guide to IT Sales Growth

    Find out how organizations of any size can streamline their sales processes with automation with a set of best practices formed from years of industry experience. Uncover 5 simple steps for creating a shorter sales cycle and learn how to achieve sales transformation.

  • 10 Hidden Costs of Quoting with Spreadsheets

    This white paper exposes 10 hidden costs of calculating quotes for sales proposals with spreadsheets. Discover how a platform purpose-built for quote automation averts the frustrating, time consuming, and costly tasks associated with tailoring spreadsheets to quoting and empowers your sales teams.

  • Choose the Right Quote and Proposal Automation Tool

    Learn how to select a quote and proposal automation tool that supports the specific needs of your sales and marketing teams by uncovering 9 key capabilities and best practices for quoting.

  • How to Make Money in the Cloud

    Access this e-book to set your business up to profit on cloud services, and maximize revenue gained, by approaching forward-thinking clients about new services, creating recurring service bundles to overcome slim profit margins on cloud licenses, and more.

  • 5 Steps to Cloud Service Provider Success

    Use the 5 steps outlined in this white paper to help give you a leg up when realizing your cloud services profitability. Find out why you need to build awareness among your customers, evaluate your sales agreements, and more now.

  • Quote and Proposal Automation: Golden Star Technology Case Study

    Find out how Golden Star Technologies (GST) overcame the challenges of inefficient and inaccurate manual workflows and a quoting tool that wasn't effectively integrated with their ERP system to revitalize their ordering system with an integrated, cloud-based quote and proposal automation tool.

  • The Microsoft Reseller's Guide to Quotes and Sales Proposals

    For Microsoft resellers, losing the deal may not be a question of the money, but how effective the proposal is. Learn 5 steps for building winning sales proposals, to optimize your proposal success rate and your business.

  • The HP Reseller's Guide to Quotes and Sales Proposals

    For HP resellers, losing the deal may not be a question of the money, but how effective the proposal is. Learn 5 steps for building winning sales proposals, to optimize your proposal success rate and your business.

  • Help Desk Management: 5 Tips to Increase the Efficiency of your Service Team

    Discover 5 tips to help you manage your help desk ticket process, and take charge of your service management workflow.

  • 6 Keys to Delivering A Quality Customer Experience

    There's a major disconnect between how businesses think they're delivering service, and how customer perceive that service. You have several touch points with your customers over the course of your partnership, and this makes up the customer journey. Learn the 6 keys to delivering a quality customer experience.

  • A Tech Company's Guide to Business Efficiency and Productivity

    What if your company could become 20% more efficient just by making a few simple adjustments? What would that mean for your business? In this 5-part guide, learn tips and tricks to help you identify and correct inefficiencies in your business, so you can start earning the profit you deserve.

  • Better Project Management Means a Better Business & Less Worry

    This infographic explains how you can gain more control over projects across departments with a cohesive business management platform. Learn project management best practices enabling you to centralize documentation and maintain clear lines of communication.

  • Your Guide to Quotes and Sales Proposals

    If you've ever found yourself wondering why a deal fell through, you may want to reconsider your proposals. In this guide for resellers and sales professionals, discover 5 steps for building winning sales proposals.

  • Onestop IT Case Study

    An inefficient service desk ticketing system can cause huge problems in any sized organization. Onestop IT, a managed service provider found that many of their tickets were left unresolved. Read this case study to see how Onestop IT overcame this challenge, and how your customers may be able to do the same.

  • 5 Steps to an Agile Business Plan

    Having the right business plan in place can put you on the fast track to exceeding your business goals. This e-book has taken several industry best practices and curated them into 5 simple steps to help you develop and implement an agile business plan that facilitates grow and defines your business needs.

  • Bring the Quoting Process Into the 21st Century

    With references from 80's classic Back to the Future II, this e-book explores how implementing advanced proposal and quoting software can quickly bring your quoting process into the 21st century. Tap into 7 ways to get your quoting strategies out of the 90s to close more deals.

  • The Ultimate Guide to As-A-Service

    Access the following white paper to uncover the many challenges a business may face when transitioning to an as-a-service model. Gain insights on many of the problematic topics including, why change your business model, how to plan for the transition, costs to know, and much more.

  • 5 Tech Trends That Providers Can't Afford to Ignore

    Explore this e-book to become updated on technological advancements for businesses in cloud, smartphones, Internet of Things, etc. Discover how they will impact the success of providers and the happiness of your clients.

  • Edinburgh Computer Services Breaks Down the Silos of Chaos

    In this case study, discover how Edinburgh Computer Services overcame its disjointed information tracking system and adopted an integrated platform that enabled them to grow and improve productivity.

  • Clark Integrated Technologies Moves Beyond the Glass Ceiling with a Business Process Management Suite

    In this case study, discover how Clark Integrated Technologies overcame its cumbersome database with a customizable business suite. Explore the benefits Clark experiences, including organized time, contacts, invoicing, and billing; three-fold business growth; and more.

  • Selling Managed Services: 6 Tips To Reinvent Your Sales Pitch

    In this e-book, discover 6 tips for revamping your sales pitch for managed services that will speak to the needs of today's customers. Learn how to overcome price concerns, set your company apart from the competition, and more.

  • Hybrid Cloud Management and Automated Monitoring Tools for MSPs and Channel Partners

    In this expert e-guide, explore how to use remote monitoring and management and other automated tools to manage hybrid cloud environments. Discover how to evaluate both commercially available and homegrown automated tools, enable custom integrations to unify monitoring tools with ITSM, monitor legacy systems, and more.

  • Your Guide to Business Efficiency & Productivity

    Access this white paper to learn 5 key considerations for improving business process management, including: pinpointing inefficiencies in your operations, the silos of chaos, and more.

  • How to Provide Efficient & Exceptional Service

    In this white paper, learn 8 best practices that can empower your team to deliver exceptional services to your customers, including: treat everything as a ticket, automate service workflows, leverage remote monitoring, and 5 more.

  • Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team

    In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.

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