This resource is no longer available
Analyst Best Practices to Help You Navigate the Shifting BPM Landscape
Today, 3 forces are shifting the value of business process management (BPM) – mobile, customer experience, and systems of engagement. How can your organization build a roadmap for implementing BPM in this rapidly changing landscape?
In this webcast, Forrester analyst Clay Richardson takes his extensive knowledge of BPM and provides you with new strategies and best practices to help navigate this shifting BPM landscape. View now to learn more about how your organization can:
- Connect BPM efforts to disruptive digital drivers, such as mobile, cloud, social, and big data analytics
- Focus more on designing for customer and employee engagement with new process change methods
- Increase delivery/implementation speed for process change
- And more