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Multi-channel Self-service for Financial Services

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Modern customers want to communicate with your business on their terms, via the channels of their choosing. And no matter how they contact you, they expect the same level of high quality service, every time. So how can you make this happen?

This resource will show you how multi-channel self-service can help you provide consistent, personalized, and integrated customer service across all channels, including mobile web, text, mobile apps, and social media. Explore the benefits and capabilities of a "24/7 service window," including"

  • Enhanced customer experience
  • Lower customer service costs
  • Increased revenue through higher availability
  • And more
Vendor:
Aspect
Posted:
06 Mar 2014
Published
06 Mar 2014
Format:
PDF
Length:
2 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.