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ABSTRACT:

Customer satisfaction is one of the most important considerations for any business. And IT leaders are always on the hunt for ways to meet customer expectations and reduce costs without sacrificing service quality.

Take a look at today’s resource to discover how a service catalog can enable customers and employees can effectively engage with – and gain a better understanding of – your IT services. Inside, learn how you can tailor views of your service catalog to meet the needs of specific audiences.

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