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ABSTRACT:

As organizations continue to rely more heavily on technology, IT has become a critical aspect of nearly all business processes. And as a result, IT leaders are under increasing pressure to mitigate outages and other incidents that can affect business performance.

This brief resource demonstrates how IT executives can automate, manage and track workflow for incident and problem management. Read now to learn how you can leverage automated incident response and problem resolution to improve service delivery while controlling costs.

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