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ABSTRACT:

Many organizations are realizing the unprecedented benefits of applying social approaches both internally and externally.

Yet many companies are still wrestling with the organizational and cultural challenges posed by these new approaches.

Access this in-depth resource to explore a study based on the responses of more than 1,100 individuals and interviews with more than two dozen executives from leading organizations. Discover how organizations are leveraging new social approaches to:

  • Create valued customer experiences
  • Increase workforce productivity and effectiveness
  • Accelerate innovation
  • And more.

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